Arts and Crafts , painting and drawings
Dynamic Customer Retention Agent at ERC with a proven track record of enhancing renewal rates through strategic outreach and exceptional interpersonal skills. Proficient in CRM software, I effectively streamlined complaint resolution processes and identified upsell opportunities, significantly boosting client satisfaction and loyalty.
CRM software proficiency
Arts and Crafts , painting and drawings
Love drawing and photography, since I was a little kid, I have always been fond to the special skills and arts of the masters from the contemporary ages.