Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ralph Honore

Santiago

Summary

Dynamic and adept interpreter with a strong background 2 years experience in Haitian Creole-English translation, particularly in medical contexts since the onset of COVID-19, showcasing exceptional teamwork and communication skills. Excelled in customer service roles at Hot Topic and Xfinity, enhancing client relations and expanding customer bases. Proven quick learner with a knack for problem-solving and a history of developing robust client relationships through diligent follow-up and product knowledge.

Overview

2025
2025
years of professional experience

Work History

Interpretation

Haitian Creol-English

I was interpreting for the hospital since the Biguining of COVID-19 that was Related to multiple cases, which included the COVID Aswell I'd been working for. Clear source translation: This is basically a third party company from Dominican Republic, I also have good customer service skills based on my past experiences because I worked for Xfinity, Hot Topic, and Updater Concierge. The type of medical call that I used to receive was basically Labor from Labor and Deliver Department because translation requires focus and, in the meantime, the abillity to work on a team.

Sales Agent

Internet and Cable
01.2024 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

CSA

Hot Topic, Box Lunch, Her Universe
08.2021 - 12.2023

I was helping customers that are purchasing from an only store to get a refund or a replacement depending on their willingness.

Education

John F Kennedy Instutition
English

High School Diploma -

Spring Hill College
Port Au Prince , Haiti A Delmas 18
07.2018

Skills

    ability to work on a team

    quick learner

    probleme solving

    good on comunication

    good interpretation and customer service skills

Languages

haitian creole
Native language
English
Advanced
C1

Timeline

Sales Agent

Internet and Cable
01.2024 - Current

CSA

Hot Topic, Box Lunch, Her Universe
08.2021 - 12.2023

Interpretation

Haitian Creol-English

John F Kennedy Instutition

High School Diploma -

Spring Hill College
Ralph Honore