Manuel Javier Del Castillo

• Developed strong relationships with clients through excellent customer service and sales strategies
• Assisted call-in customers with questions and orders.
• Explained features and advantages of Dish Satellite services to promote sales.

My responsibilities on this role were to provide with Excellent Customer service and Technical Support to the clients while also performing upgrades and new product sales. Also build customer Loyalty and Retention.

Collections Specialist, was responsible for collecting payment on old accounts that were past due ranging from 30 days to 10 years. Mostly for Telecom Clients such as AT&T, Verizon, T-Mobile, Sprint, Comcast, Dish Network and more.

Build Business to Business Relationships and work with Executives, Purchasing Managers and Site Administrators to fulfill All site Needs inside their business. We sold all sorts of products such as Cabinets, Desks, PPE, Lighting, AC Units, Industrial Products and more.

Build Business to Business Relationships and work with Executives, Purchasing Managers and IT Administrators to fulfill All Technological Needs inside their business. We sold all sorts of Tech products such as Servers, Printers, Computers, Laptops, Accessories, Projectors, and other electronics.

Provide with Excellent Customer service and Technical Support to the clients while also performing upgrades and new product sales. Also build customer Loyalty and Retention.