Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Hobbies and Interests
Timeline
Generic

Annelisa De Jesús Perdomo

Santo Domingo

Overview

11
11
years of professional experience

Work History

Quality Assurance Manager

Hire Horatio
12.2023 - Current
  • Perform root cause analysis to identify and resolve quality issues and defects.
  • Conduct risk assessments to identify and mitigate potential quality issues.
  • Establish and track quality department goals and objectives.
  • Report production malfunctions to managers and production supervisors.

Senior Quality Assurance Lead

Hire Horatio
06.2023 - 12.2023
  • Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
  • Conducted regular reviews of test artifacts to ensure compliance with established standards and best practices.
  • Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
  • Maintained a deep understanding of industry trends, proactively incorporating relevant tools and techniques into the team's arsenal.

Quality Assurance Lead

Hire Horatio
08.2022 - 06.2023
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Senior Quality Assurance Specialist

Hire Horatio
04.2022 - 08.2022
  • Managed risk effectively by proactively addressing potential issues before they became critical problems.
  • Monitored product standards and quality-control programs.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

Quality Assurance Specialist

Hire Horatio
04.2021 - 04.2022
  • Fixed identified issues to increase productivity and boost workflows
  • Reported problems and concerns to management
  • Identified and resolved variances to bring products in line with requirements.

Quality Analyst

Data Vimenca
01.2013 - 04.2021
  • Provide regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.

Education

High School -

San Juan Bautista De La Salle
08.2012

Basic studies -

ABC School
06.2002

Skills

  • Ability to monitor
  • Quality improvement
  • Operations monitoring
  • Quality assurance

Accomplishments

  • Additional technical training: Instituto Cultural Dominico-Americano.
  • Over 10 years of customer service, quality assurance and training experience.

Languages

English
Proficient
C2
Spanish
Proficient
C2

Personal Information

  • Date of Birth: 09/15/1994
  • Gender: Female

Hobbies and Interests

  • Listening to music
  • Reading
  • Hanging out with family and friends.

Timeline

Quality Assurance Manager

Hire Horatio
12.2023 - Current

Senior Quality Assurance Lead

Hire Horatio
06.2023 - 12.2023

Quality Assurance Lead

Hire Horatio
08.2022 - 06.2023

Senior Quality Assurance Specialist

Hire Horatio
04.2022 - 08.2022

Quality Assurance Specialist

Hire Horatio
04.2021 - 04.2022

Quality Analyst

Data Vimenca
01.2013 - 04.2021

High School -

San Juan Bautista De La Salle

Basic studies -

ABC School

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Annelisa De Jesús Perdomo