Zoilo E. Saldana Paredes
Central Service Technician
Bronx
Summary
A multitasking, organized, and enthusiastic candidate who manages multiple priorities with professionalism, who is willing to collaborate as part of a team and take on new responsibilities to achieve team goals, and is a capable employee and team player who can follow the workflow of the area.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Bilingual Patient Administrator
DOCGO
Manhattan, NY
10.2022 - 06.2023
- Register new customers in the system and enhanced office efficiency by maintaining accurate customers records and updating necessary documentation as need it.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Contributed to team efforts in achieving practice goals through proactive collaboration with colleagues across various departments.
- Provide dietary services such as delivery of breakfast, lunch, and dinner for senior and special needs costumers.
- Improved patient satisfaction by streamlining appointment scheduling processes and provide translation services for English to Spanish for clients that require it.
Family Support Specialist
Institute of Community Living
Brooklyn, NY
01.2021 - 01.2022
- Assisted low-income community, homeless people, and people with drug addiction in navigating complex social service systems to connect them to the services they need to overcome their current problems.
- Collaborated with multidisciplinary teams to ensure coordinated care and services for families and community groups in need.
- bring new clients and provide information about the ICL.inc services by visiting community centers, shelters, local senior houses, and community food pantries, and shelters.
- Making interviews for a new client for the ICL, Inc. services.
- Make follow-ups on current and former family and client cases receiving ICL.inc services.
- Register and upgrade new, current, and former member profiles on the ICL. Inc records.
Education
Central Services Technician - Sterile Processing
Mbawine Consultants
Mbawine Consultants Education Hub 05.2001 -
Associate of Arts - Liberal Arts And Sciences
Hostos Community College/CUNY
Bronx, NY 08.2017 - 09.2021
Certification - Business
Project Renewal Next Step
Project Renewal. Inc 04.2021 - 08.2021
Skills
Fluent in English and Spanish
Skilled in online communication
literacy digital
Customer services
Decontamination instruments procedures
Assembly ,inspection and packaging instruments skills
Central services Instrument storage
Proficient in organizing tasks
Prioritization and scheduling
Effective team collaboration
Analytical problem-solving
Integrity in professional conduct
Certification
Certified Central Sterile Processing Technician
Timeline
Certified Central Sterile Processing Technician
04-2025
Bilingual Patient Administrator
DOCGO
10.2022 - 06.2023
Certification - Business
Project Renewal Next Step
04.2021 - 08.2021
Family Support Specialist
Institute of Community Living
01.2021 - 01.2022
Associate of Arts - Liberal Arts And Sciences
Hostos Community College/CUNY
08.2017 - 09.2021
Central Services Technician - Sterile Processing
Mbawine Consultants
05.2001 -
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