Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Hobbies and Interests
Generic

YULY MARLENE SANCHEZ FELIX

Santo Domingo,Distrito Nacional

Summary

Professional leader with strong emphasis on team collaboration and results-driven management. Adept at overseeing operations, optimizing processes, and ensuring adherence to high standards. Reliable and adaptable, skilled in conflict resolution, strategic planning, and fostering productive work environment. Enthusiastic about driving performance and contributing to organizational success.

Overview

25
25
years of professional experience

Work History

Collections Manager

Hispaniola Cluster CMA-CGM Dominicana
09.2019 - Current

Reach Group KPIs

Monitor and guarantee daily receipting activity and payments allocation handle it by a share service center.

Dynamize collection turnover, attend client’s requests

Identify doubtful scenario

Monitor credit conditions.


I proposed the movement of cargo release process to GBSI, to reduce the stakeholders, unapplied and unidentified balances, also this will reduce salary expensive to our bossiness and improve our payments allocations, This proposal is currently in place in our PTO Rico agency,. The idea is to replicate this to others agencies and clusters.

Manager

CONDUENT Dominicana
01.2016 - 01.2019
  • Team management keep my Team Updated, Quality Control, Payroll Report.

Branch Manager

Cross Servicios Financieros
01.2012 - 01.2014
  • Team Management, Find New Loans, Clients, Factoring, Monitoring and Increase Active Portfolio.

Branch Manager

Promérica Bank
01.2011 - 01.2012
  • Branch Management, Meet Exciting Goals, Find New Clients, Team Management, Saving and Check Account Opening and handling, Increase Lending and Deposit Taking Portfolio.

Branch Manager

Progreso Bank
01.2001 - 01.2011
  • Branch Management, Planning and Budgeting, Meet Exciting Goals, Find New Clients, Team Management, Opening and handling Saving and Check Account, Increase Lending and Deposit Taking Portfolio, Insurances.

Education

Creole

Universidad Intec

French Idiom

Alianza Francesa de Santo Domingo

Marketing Degree - undefined

Universidad del Caribe

English Idiom

Universidad Apec

Skills

  • Strategic & Operational Management Skills
  • Leadership & People Management Skills
  • Interpersonal & Communications Skills
  • Innovation skills
  • Data analysis
  • Staff oversight
  • Decision-making
  • Customer service
  • Complex Problem-solving
  • Process monitoring and improvement
  • Documentation and reporting
  • Goal oriented
  • Training and mentoring
  • Staff management
  • Employee motivation
  • Negotiation
  • Staff development

Languages

English, French and Creole

Timeline

Collections Manager

Hispaniola Cluster CMA-CGM Dominicana
09.2019 - Current

Manager

CONDUENT Dominicana
01.2016 - 01.2019

Branch Manager

Cross Servicios Financieros
01.2012 - 01.2014

Branch Manager

Promérica Bank
01.2011 - 01.2012

Branch Manager

Progreso Bank
01.2001 - 01.2011

French Idiom

Alianza Francesa de Santo Domingo

Marketing Degree - undefined

Universidad del Caribe

English Idiom

Universidad Apec

Creole

Universidad Intec

References

Lázaro Sierra, lsierraduran@gmail.com, 809-440-9931

Hobbies and Interests

Listening to the music, Cooking Lover, Bike Riding
YULY MARLENE SANCHEZ FELIX