Ysaias Maldonado
Summary
Professional Goals : Use my skills and experience to achieve Personal and Company's Goal.
Overview
10
10
years of professional experience
2005
2005
years of post-secondary education
2
2
Languages
Work History
Sales Supervisor
One Park
06.2022 - 06.2023
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
Operations Supervisor
Acquire BPO
01.2022 - 06.2022
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operations Supervisor
Continuum Global Solutions
02.2013 - 11.2021
- Directed daily activities to ensure operational efficiency and prompt task fulfillment.
- Facilitated communication with upper management to ensure timely updates on team progress and obstacles.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Education
High school degree -
Liceo Matutino Ramon Emilio Jiménez
Marketing - undefined
Universidad Del Caribe
Skills
Microsoft Office
Motivational skills
Sales
Goals and performance
Problem-solving
Sales team assistance
Academic Studies
- Liceo Matutino Ramon Emilio Jiménez, High school degree, 2005
- Universidad Del Caribe, Marketing, current
Technical Studies
- Leadership and Supervision, INFOTEP
- Coaching And Mentoring, Continuum
- Customer Service, INFOTEP
- Sales and Marketing Technician, INFOTEP
- Internal and external seller, INFOTEP
Professional References
Robert W. Casado, 829-988-2576, Operations Manager, Continuum
Winston De Paula 829- 585-1816 Operations Manager, One Park
Contacts
(829) 204-1336, ysaiasmaldonadogenao@gmail.com, Calle Altagracia Sepúlveda, no. 86, Alma Rosa
Personal Information
ID Number: 001-1810274-8
Timeline
Sales Supervisor
One Park
06.2022 - 06.2023
Operations Supervisor
Acquire BPO
01.2022 - 06.2022
Operations Supervisor
Continuum Global Solutions
02.2013 - 11.2021
Marketing - undefined
Universidad Del Caribe
High school degree -
Liceo Matutino Ramon Emilio Jiménez
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