YIVEL BIERD RIBOTA
Customer Service Associate
Santo Domingo,32
Summary
Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Customer Service Associate
Hire Horatio
8 2022 - Current
- I provide customer service to a diverse range of clients via chat, email, and voice communication channels.
Customer Service Representative
Teleperformance
12.2021 - 04.2022
Education
Medicine (Pre-Medicine)
Universidad Autonoma de Santo Domingo
01.2023 - Current
Skills
I am a dedicated and personable Customer Service Representative with over 5 years of experience in delivering exceptional service through chat, email, and phone Skilled in handling diverse customer inquiries, resolving issues efficiently, and ensuring high levels of customer satisfaction Strong communicator with a knack for problem-solving and a proven track record of improving customer retention Adept at working in fast-paced environments and committed to maintaining a positive and professional demeanor
Timeline
Medicine (Pre-Medicine)
Universidad Autonoma de Santo Domingo
01.2023 - Current
Customer Service Representative
Teleperformance
12.2021 - 04.2022
Customer Service Associate
Hire Horatio
8 2022 - Current
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