Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yislen Polanco

Bronx,NY

Summary

Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Overview

12
12
years of professional experience

Work History

Applications Specialist

Florida Property Management Solutions
Miami, Florida
03.2017 - 08.2023
  • Processed incoming applications and ensured that all information was properly entered into the system.
  • Conducted background checks, reference checks, and credit checks on applicants.
  • Resolved discrepancies between application forms and other documents.
  • Facilitated communication between board members during decision-making processes.
  • Ensured that all legal requirements were met according to local laws and regulations.
  • Assisted in scheduling interviews for candidates, ensuring that the appropriate personnel were available at the designated time.
  • Responded to emails and phone calls in a timely manner.
  • Prepared documents such as letters, memos, reports, spreadsheets and presentations using MS Office applications.

Real Estate Assistant

Realty Masters
Bronx, New York
07.2014 - 12.2016
  • Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
  • Coordinated open houses and showings for potential buyers and sellers.
  • Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
  • Greeted clients upon arrival at office and assisted them in completing paperwork necessary for their real estate transactions.
  • Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
  • Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.
  • Facilitated communication between clients, lenders, attorneys, title companies and other parties related to a transaction.
  • Attended meetings with clients to discuss purchase options and provide professional advice regarding available properties.
  • Assisted in the translation of documents from English to Spanish and vice versa.
  • Delivered translation services to clients.
  • Proofread, edited and revised translated documents.

Activities Coordinator

Hudson Pointe Nursing Home
Bronx, New York
07.2011 - 05.2014
  • Organized recreational activities to promote social interaction among participants.
  • Assisted in the planning of special events such as holiday celebrations and fundraisers.
  • Maintained accurate records of participant attendance and progress reports.
  • Organized recreational activities for residents, such as games and outings.
  • Encouraged independence while providing necessary assistance.
  • Provided companionship and emotional support to residents.
  • Facilitated communication between families and medical professionals.
  • Maintained confidentiality with residents.
  • Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
  • Facilitated communication for people with limited language proficiency.
  • Provided appropriate contextual information to increase clients understanding of translations.
  • Provided simultaneous translation services for conferences, meetings, seminars and interviews.
  • Translated written texts from one language to another accurately and efficiently.
  • Facilitated communication between non-English speaking patients and healthcare providers.
  • Interpreted verbal conversations between individuals with limited English proficiency.
  • Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.

Education

High School Diploma -

Riverdale Kingsbridge Academy
Bronx, New York
06-2011

Skills

  • Customer Support
  • Decision-Making
  • Microsoft Office
  • Spanish & English Fluency
  • Excellent Communication
  • Consecutive Translation

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Applications Specialist

Florida Property Management Solutions
03.2017 - 08.2023

Real Estate Assistant

Realty Masters
07.2014 - 12.2016

Activities Coordinator

Hudson Pointe Nursing Home
07.2011 - 05.2014

High School Diploma -

Riverdale Kingsbridge Academy
Yislen Polanco