Yenifer Last Name

yenifer

City,32

Summary

Administrative Assistant with experience in task management, customer service, scheduling, and virtual support. Proficient in digital tools and communication.

Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Overview

years of professional experience

Certification

Work History

Remote Sales Assistant

CityMall

01.2024 - Current

Daily customer service via WhatsApp and social media.
Order tracking and closing sales with daily commission.
Database updates and inventory control in Excel.
Administrative support to the sales team.
Remote

Virtual Assistant

Freelance

06.2023 - 12.2023

Email management, agenda organization, and meeting scheduling.
Excel template design and task tracking with Trello.
Support for entrepreneurs with administrative tasks and email writing.

Education

Technical Bachelor's Degree -

[Name of School]

Skills

Tool Management: Google Drive, Gmail, Docs, Sheets, Calendar
Microsoft Office: Word, Excel, PowerPoint
CRM: HubSpot, Bitrix (basic)

Organization and Planning
Professional Writing and Spelling
Customer Service and Remote Support

Accomplishments

Supervised team of [Number] staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of [Number] in the development of [Project name].

Certification

certificacion curo asistente administrativa Institucion capacitado cursosde administrativa onIine2025 Descrpcion gestion administrativa organizacion detareas atenciona IcIienteymanjo de herramientas digitaIes pasatiempos Intereses lectura tecnoIogia ofimatica organizacionyescritura

LANGUAGES

Spanish: Native

English: Basic – in the process of improvement

Spanish

Work Location

Remote

Timeline