Professional sales expert with strong focus on logistics and customer service. Valued for collaboration, reliability, and adaptability. Skilled in relationship management, negotiation, and problem-solving. Known for consistently driving results and meeting evolving client needs.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
2
2
Languages
Work History
Carrier Sales Representative
TransCargo Solutions
Miami, FL
01.2024 - 05.2025
Built and maintained strategic partnerships with clients and carriers, leveraging data analysis to drive annual cost savings.
Negotiated complex contracts, applying pricing strategies to optimize transportation margins.
Delivered high-level customer service and logistics consulting to help businesses manage shipping portfolios.
Monitor carrier performance and resolve service issues to maintain high levels of customer satisfaction.
Tracked performance KPIs, forecasting potential disruptions, and mitigating risk—skills parallel to portfolio management.
Identified opportunities for load optimization and strategic carrier alignment, resulting in measurable efficiency gains.
Project Innovation Intern
AFP Crecer
Santo Domingo Oeste, Provincia de Santo Domingo
09.2021 - 12.2021
Managed 5 cross-functional projects focused on digital transformation and process optimization.
Collaborated directly with executives to analyze product feasibility and user need, mirroring advisory work in finance.
Led vendor negotiations, improving cost efficiency and delivering high ROI.
Successfully coordinated with cross-functional teams, vendors, and external stakeholders to ensure smooth project execution and timely delivery.
Led negotiations with vendors and third-party service providers, achieving cost savings and maximizing project outcomes.
Received recognition for exceptional organizational skills, attention to detail, and the ability to deliver high-quality results within tight deadlines.
Intern
Grupo Humano
Santo Domingo Oeste, Provincia de Santo Domingo
05.2019 - 06.2019
Conducted in-depth statistical analysis on the company's clients and business performance, providing actionable insights for decision-making.
Collaborated with cross-functional teams to identify and implement strategies to improve operational efficiency and enhance customer satisfaction.
Assisted in developing comprehensive reports and presentations, effectively communicating complex data findings to stakeholders.
Contributed to developing and refining statistical models and forecasting techniques to support business planning and decision-making processes.
Actively participated in team meetings and brainstorming sessions, offering innovative ideas, and contributing to problem-solving discussions.
Demonstrated strong attention to detail and accuracy in data collection, analysis, and reporting.
Developed a solid understanding of industry trends, market dynamics, and competitive landscape through continuous research and analysis.
Event Coordinator
Freelance
Santo Domingo Oeste, Provincia de Santo Domingo
08.2018 - 02.2019
Orchestrated successful planning and execution of a wide range of night events, demonstrating strong organizational and multitasking abilities.
Oversaw all aspects of event management, including venue selection, budgeting, vendor coordination, and logistics.
Negotiated contracts with suppliers, effectively managing costs and ensuring optimal value for services rendered.
Obtained and managed necessary permits and licenses, maintaining compliance with local regulations and requirements.
Developed and implemented detailed event timelines, ensuring seamless coordination of activities and timely execution.
Collaborated with clients to understand their event objectives, preferences, and specific requirements, ensuring personalized and tailored experiences.
Education
Master of Science - Finance: Concentration in Wealth & Asset Management
University of Miami – Miami Herbert School of Business
Miami, Florida
05.2025 - 05.2026
BBA - International Business And Marketing
Florida International University
Miami, Florida
05.2023 - 12.2023
BBA - International Business And Marketing
Universidad Iberoamericana
Santo Domingo, Dominican Republic
05.2019 - 01.2022
Skills
CRM Trends and Metrics Software
Strong negotiation skills
Goal-oriented mindset
Technical aptitude
Logistics
Teamwork and collaboration
Customer Service
Customer Relations
Market research
Certification
MBA Course
Additional Information
Interpersonal Strengths: Naturally outgoing and energetic communicator, known for building team cohesion and boosting morale. Thrive in collaborative environments and bring a motivating presence to both peers and clients.
Continuous Learner: Passionate about self-development and acquiring new skills. Currently improving my golf game, dedicated to the sport for over five years, and playing at a 10 handicap.
Lifestyle: Committed to staying active, maintaining discipline, and striving for improvement in both personal and professional pursuits.
Timeline
Master of Science - Finance: Concentration in Wealth & Asset Management
University of Miami – Miami Herbert School of Business
Behavioral Health Targeted Case Manager at Healthy Connections CMHC, INC. , Behavioral HealthBehavioral Health Targeted Case Manager at Healthy Connections CMHC, INC. , Behavioral Health