Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Always looking for growth.
Overview
2
2
years of professional experience
Work History
Salesperson
Aroma360
10.2024 - 05.2025
Offered primary customer service.
Lead customers into upsell.
Engaged customers to understand their needs and recommend appropriate products.
Assisted in maintaining inventory levels and organized product displays.
Learned and applied effective sales techniques to enhance customer interactions.
Early Stage Collections Agent
Aroma360
07.2024 - 10.2024
Initiated contact with customers to discuss overdue accounts and payment options.
Analyzed account information to identify appropriate collection strategies.
Retain customers who wanted to cancel their service.
Upsell customers to bigger units and new products.
Collaborated with team members to develop effective communication techniques for customer engagement.
Appointment Scheduler
Akumin Imaging
07.2023 - 06.2024
Scheduled appointments using electronic calendar systems to optimize daily operations.
Coordinated communication between clients and service providers for efficient scheduling.
Managed incoming calls and inquiries, providing accurate information to clients.
Assisted in maintaining organized appointment records and client databases.