Xaundrya Cabrera - Ramos
Macedon,NY
Summary
Results-driven and personable professional with a background in hairstyling/beauty, bringing 10 years of experience delivering exceptional customer service in a fast-paced salon environment. Proven ability to build rapport with diverse clientele through effective communication and attentive service. Adept at handling customer inquiries, resolving issues, and ensuring a positive experience. Seeking a customer service role to leverage my strong interpersonal skills, attention to detail, and commitment to exceeding customer expectations.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Veterans Community Care Abroad
04.2024 - Current
- Managed database systems containing customer contact information.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors and provided general information about the company.
Hair Stylist
Shear Global
Rochester, NY
10.2023 - 02.2024
- Conducted comprehensive client consultations to determine their preferences, assessed hair conditions, and recommended suitable hairstyles based on face shape, hair type, and lifestyle
- Performed a wide range of hair styling services, including cutting, coloring, and styling, with a focus on precision and attention to detail
- Maintained up-to-date knowledge of industry trends, styles, and hair care products to provide clients with the latest and most relevant advice
Sales Associate
Cosmoprof
Henrietta, NY
03.2022 - 04.2022
- Conducted product demonstrations and provided in-depth knowledge of beauty and salon products to salon professionals and customers
- Actively engaged with customers to understand their unique needs, offering personalized product recommendations and solutions
- Achieved and consistently exceeded monthly sales targets, contributing to the overall revenue growth of the store
Education
License in Esthetics -
Continental School of Beauty
11.2018
License in Cosmetology -
WEMOCO
06.2013
High school or equivalent -
Gates Chili High School
06.2013
Skills
- Retail Sales
- Customer Consultation
- Inbound and Outbound Calling
- Scheduling
- Invoice Processing
- Spreadsheet Management
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Administrative Assistant
Veterans Community Care Abroad
04.2024 - Current
Hair Stylist
Shear Global
10.2023 - 02.2024
Sales Associate
Cosmoprof
03.2022 - 04.2022
License in Esthetics -
Continental School of Beauty
License in Cosmetology -
WEMOCO
High school or equivalent -
Gates Chili High School
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