Wilmary Gonzalez
Santo Domingo
Summary
I excel in customer service and computer skills. I have the ability to demonstrate my skills in resolving complaints, improving customer loyalty, and leveraging team collaboration for project success. With a willingness to learn and a positive attitude, I am committed to providing exceptional support.
Overview
1
1
year of professional experience
Work History
Servicio al Cliente
Óptica Villar
09.2024 - Current
- Collaborated on group projects to complete professional deliverables.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Estudiante
Cincinnatus
11.2023 - 04.2024
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
Education
High School Diploma -
Instituto Politécnico Parroquial Santa Ana
Calle Barney N. Morgan 12-2024
Ingles Avanzado -
Academia Europea
Av. San Vicente Esq. Carretera Mella, Megacentro11-2024
Skills
- Customer service
- Fast learner
- Customer assistance
- Positive attitude
- Punctual and reliable
- Team collaboration
- Computer skills
Timeline
Servicio al Cliente
Óptica Villar
09.2024 - Current
Estudiante
Cincinnatus
11.2023 - 04.2024
High School Diploma -
Instituto Politécnico Parroquial Santa Ana
Ingles Avanzado -
Academia Europea
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