Summary
Overview
Work History
Education
Skills
Timeline
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Wilmary Gonzalez

Santo Domingo

Summary

I excel in customer service and computer skills. I have the ability to demonstrate my skills in resolving complaints, improving customer loyalty, and leveraging team collaboration for project success. With a willingness to learn and a positive attitude, I am committed to providing exceptional support.

Overview

1
1
year of professional experience

Work History

Servicio al Cliente

Óptica Villar
09.2024 - Current
  • Collaborated on group projects to complete professional deliverables.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Estudiante

Cincinnatus
11.2023 - 04.2024
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.

Education

High School Diploma -

Instituto Politécnico Parroquial Santa Ana
Calle Barney N. Morgan
12-2024

Ingles Avanzado -

Academia Europea
Av. San Vicente Esq. Carretera Mella, Megacentro
11-2024

Skills

  • Customer service
  • Fast learner
  • Customer assistance
  • Positive attitude
  • Punctual and reliable
  • Team collaboration
  • Computer skills

Timeline

Servicio al Cliente

Óptica Villar
09.2024 - Current

Estudiante

Cincinnatus
11.2023 - 04.2024

High School Diploma -

Instituto Politécnico Parroquial Santa Ana

Ingles Avanzado -

Academia Europea

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Wilmary Gonzalez