Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viviana Mesa - Peralta

Bronx,New York

Summary

Dedicated restaurant professional with a strong focus on customer service and teamwork. Proven ability to enhance guest experiences through effective communication and attention to detail. Personable restaurant hostess skilled in creating welcoming atmospheres and coordinating efficient seating arrangements. Recognized for strong organizational skills and adaptability, contributing to improved customer satisfaction and team collaboration.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Norimoto
Aventura, Fl
09.2025 - 01.2026
  • Greeted and welcomed guests upon arrival at the restaurant.
  • Assigned tables and coordinated seating arrangements for efficiency.
  • Provided menus and informed guests about daily specials and promotions.
  • Assisted in maintaining cleanliness and organization of the waiting area.
  • Communicated guest needs to servers and kitchen staff promptly.

CSR, Sales

Dominos
Miami, Fl
06.2025 - 10.2025
  • Processed payments accurately using point-of-sale systems.
  • Assisted customers with menu inquiries and order placements.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Prepared food items according to safety and quality standards.
  • Engaged customers to enhance their overall dining experience.
  • Processed orders accurately and efficiently according to established procedures and timelines.

Cashier

McDonalds
Bronx, New york
11.2024 - 04.2025
  • Provided excellent customer service during high-volume shifts.
  • Prepared and served food items according to company standards.
  • Operated kitchen equipment safely and efficiently.
  • Followed health and safety regulations at all times.
  • Communicated effectively with customers to enhance their experience.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed fast food products in approved containers, cups, and bags.

Education

Studying

Urban Dove
Bronx New York
05-2027

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Sales coordination
  • Point-of-sale operation
  • Food safety knowledge
  • Team collaboration
  • Task prioritization
  • Strong multitasking
  • Problem-solving

Languages

English
Native
Native
Spanish
Proficient (C2)
C2

Timeline

Restaurant Hostess

Norimoto
09.2025 - 01.2026

CSR, Sales

Dominos
06.2025 - 10.2025

Cashier

McDonalds
11.2024 - 04.2025

Studying

Urban Dove
Viviana Mesa - Peralta