Victoria Abreu
Corporate Communications
Santo Domingo,01
Summary
Proactive, versatile and solution-oriented Corporate Communication professional with over 6 years of experience in business and administrative roles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Good people management skills and willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Jr. Business Consultant
BHD Puesto de Bolsa
Santo Domingo
08.2021 - Current
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Responded to customer requests for products, services, and company information.
- Managed over 400 clients portfolios.
Business Middle Office
United Capital
Santo Domingo
06.2016 - 08.2021
- Performed 15+ daily account actualizations to maintain customer records.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Gathered, organized and input information into digital database
Education
Bachelor in Corporate Communication -
Pontificia Universidad Católica Madre Y Maestra
Santo Domingo 08.2018 - 08.2023
Skills
Multitasking Abilities
Teamwork and Collaboration
Flexible and Adaptable
Analytical and Critical Thinking
Problem-Solving
Attention to Detail
Office 365
CRM (Salesforce)
G-Suite
Canva
Project Management (Trello)
Timeline
Jr. Business Consultant
BHD Puesto de Bolsa
08.2021 - Current
Bachelor in Corporate Communication -
Pontificia Universidad Católica Madre Y Maestra
08.2018 - 08.2023
Business Middle Office
United Capital
06.2016 - 08.2021