VICTOR QUEZADA
Miami
Summary
Skilled Spanish/English Medical Interpreter with over three years of experience interpreting in person and over the phone. Certified through ALTA Language Services as a Medical Interpreter. Seeking remote over the phone interpreting opportunities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Spanish Interpreter
One World Global Services
Miami
11.2024 - Current
- Interpreted Spanish-language conversations between clients and healthcare professionals in a timely and accurate manner.
- Provided guidance on how to maintain neutrality when interpreting sensitive topics.
- Facilitated communication between medical staff members who spoke different languages.
Spanish Medical Interpreter
CyraCom
Miami
07.2018 - 11.2023
- Offer live interpretation support
- Providing parties with exact translations of verbal communication
- Employed professional ethics when handling confidential patient information according to HIPAA regulations.
- Facilitated smooth communications between patients and healthcare providers by accurately conveying verbal instructions in both languages.
Spanish Interpreter
Peregrine Interpreters
US
01.2016 - 01.2018
Customer Service Rep.
Wells Fargo Merchant Services
US
01.2015 - 01.2016
- Worked 40 hours a week supporting financial products and services.
- Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution.
Education
Bachelor's Degree - International Business
APEC University
01.2020
Skills
- Results-oriented professionalism
- HIPAA compliance
- Dependability and reliability
- Motivation and drive
- Medical terminology
- Time management
- Effective communication
Certification
• EF SET Certificate - C3 English Proficient
• American Land Title Association - ALTA
• OWGS - Medical Interpreter Training Course
• American Land Title Association - ALTA
• OWGS - Medical Interpreter Training Course
Languages
- Spanish
- English
Qualifications Summary
Skilled Spanish/English Medical Interpreter with over three years of experience interpreting in person and over the phone. Certified through ALTA Language Services as a Medical Interpreter. Seeking remote over the phone interpreting opportunities.
Timeline
Spanish Interpreter
One World Global Services
11.2024 - Current
Spanish Medical Interpreter
CyraCom
07.2018 - 11.2023
Spanish Interpreter
Peregrine Interpreters
01.2016 - 01.2018
Customer Service Rep.
Wells Fargo Merchant Services
01.2015 - 01.2016
Bachelor's Degree - International Business
APEC University