VICKI NOWAK
Indianapolis,IN
Summary
Well-coordinated Office Manager equipped to lead administrative teams to meet demanding performance targets. Expert in budget management, payroll administration and office organization. Recognized for maintaining smooth operations and enhancing team success. Problem-solving Compensation and Benefits Administration. Employee Benefits Management Budget Administration Administering Disciplinary Procedures
Overview
13
13
years of professional experience
Work History
Office Manager
Superior Environmental Solutions
Indianapolis, IN
06.2022 - Current
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Test
test
Test, TX
01.2024 - 12.2025
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
HR/Office Manager
USA Up Star, LLC, VN
Greenwood, IN
02.2022 - 04.2022
- Reviewed and processed employee claims submitted for workers' compensation and Family and Medical Leave Act.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Created memos, letters and other documents, fostering internal and external communication.
- Processed financial documents, contracts, expense reports and invoices.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Organized and maintained documents, files and records.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Pitched in to help with office tasks during busy periods and staff absences.
Township Clerk/Executive Assistant
Brown Civil Township
Mooresville, IN
11.2012 - 02.2022
- Employee Relations Oversight
- New Employee Orientation
- Relationship Building
- Insurance Negotiation and Agreements
- Conflict Resolution
- Negotiated agreements and maintained contact with insurance brokers and carriers
- Facilitated and processed payroll using Paychex
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus
- Provided HR consultation services to leadership and department heads
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Booked hotel rooms, car rentals and flights for company trips and conferences
- Managed office inventory and placed new supply orders
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
- Payroll
- HR
- Organized and maintained documents, files and records
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities
- Accounts Payable
- Emergency Assistance
- Managed daily invoices, reports and proposals
- Followed proper accounting and bookkeeping procedures to support audits
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Education
Associate of Science - Surgical Technology
Ivy Tech Community College of Indiana
Gary06.2001
Associate of Science - Radio And Television Broadcasting
Vincennes University
Vincennes, IN05.1994
High School Diploma -
Kankakee Valley High School
Wheatfield, IN05.1992
Skills
- Budgetary Planning
- Onboarding and Orientation
- Staff Training
- Administration and Reporting
- Team Building
- Documentation and Reporting
- Work Planning and Prioritization
- Scheduling and Coordinating
- Budget Management
- Verbal and Written Communication
- Problem Resolution
- Complex Problem Solving
- Hiring and Training
- Managing Operations and Efficiency
- Team Leadership
- Event Coordination
- Invoicing and Billing
- Data Entry
- Report Writing
- Expense Reporting
- Banking Operations
- File and Data Retrieval Systems
- Scheduling and Calendar Management
- Accounts Payable and Receivable
- Customer Relations
Timeline
Test
test
01.2024 - 12.2025
Office Manager
Superior Environmental Solutions
06.2022 - Current
HR/Office Manager
USA Up Star, LLC, VN
02.2022 - 04.2022
Township Clerk/Executive Assistant
Brown Civil Township
11.2012 - 02.2022
Associate of Science - Surgical Technology
Ivy Tech Community College of Indiana
Associate of Science - Radio And Television Broadcasting
Vincennes University
High School Diploma -
Kankakee Valley High School
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