Summary
Work History
Education
Skills
Personal Information
Timeline
Receptionist
Venera Gafurova

Venera Gafurova

Executive Director
La Romana

Summary

Motivated and results-driven professional with a successful track record in law, management, and sales. Seeking a challenging opportunity to leverage expertise and drive growth within a dynamic organization. Known for adaptability, meticulous attention to detail, and ability to thrive under pressure. Skilled in compliance, executive management administration, and customer service. Fluent in multiple languages including Russian, Tatar, English, and Spanish. Confident in consistently delivering positive outcomes.

Compliance professional with deep expertise in regulatory frameworks and risk management. Proven track record of fostering team collaboration and driving results in dynamic environments. Adept at policy development, process optimization, and ensuring adherence to legal standards. Known for reliability, adaptability, and strategic thinking.

Work History

Compliance Director, Executive Director

Janoc Investments S.R.L.
05.2022 - Current
  • Facilitated communication and fostered relationships with public institutions, clients, suppliers, and external collaborators to guarantee compliance with Dominican regulations
  • Served as the key liaison and point of contact for all compliance-related matters
  • Implemented strategies and protocols to guarantee adherence to regulatory requirements
  • Coordinated efforts and got together with various stakeholders to achieve compliance objectives
  • Monitored and assessed compliance performance, rendering timely feedback and recommendations for improvement
  • Acquired and implemented comprehensive compliance policies and procedures to ensure adherence to regulatory requirements and industry best practices
  • Led a team of compliance professionals in comporting regular audits and assessments to identify and address potential areas of non-compliance
  • Collaborated with senior management to provide strategic guidance on compliance matters and mitigate risks associated with regulatory changes
  • Established and maintained strong relationships with regulatory agencies and industry stakeholders to stay informed of emerging trends and best practices in compliance management

Administrator of the Hotel

Hotel Art Villa Dominicana
10.2024 - 02.2025
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

General Manager, Executive Manager

Tropical Casa Laguna Aparthotel
07.2019 - 08.2021
  • Led team training initiatives that led to a 20% increase in employee productivity and customer satisfaction ratings
  • Implemented cost-saving measures resulting in a 15% reduction in operational expenses while upholding high-quality service standards
  • Developed and executed strategic marketing campaigns that yielded a 25% increase in sales revenue within the first year
  • Streamlined internal processes and workflows, improving efficiency and effectiveness by 30% and enhancing overall business performance

Translator English/Spanish/Russian

Hard Rock & Casino Hotel
02.2018 - 05.2020
  • Translated written documents from English to Spanish and Russian, securing accuracy and cultural sensitivity
  • Interpreted conversations between English, Spanish, and Russian speakers in a variety of settings, including business meetings and medical appointments

Customer Service

Aparta Hotel "Los Corales Beach Village"
01.2019 - 03.2019
  • Resolved customer inquiries and complaints in a timely and professional manner, achieving a 95% customer satisfaction rating
  • Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response times

Owner

Citizen Assistance Service
01.2012 - 12.2017
  • Oversaw a team of employees, providing leadership, training, and guidance to ensure high levels of productivity and performance
  • Produced and implemented strategic plans to drive business growth and increase profitability

Education

Diploma - Logopedy

Kazan State Pedagogical University
12.2002 - 01.2005

Lawyer - Corporate Law

Privolzhsky Federal University
Russia
09.2005 - 07.2011

Corporate Pschologist - Corporate Psychology

Kazan State Pedagogical University
11.2003 - 09.2005

Bussiness Management - Bussiness Management

MiniMBA Moscow
07.2011 - 12.2013

Private detective - Private detective in Dominican Republic

Private detective Association
04.2020 - 12.2020

Skills

Personal Information

  • Hobbies: Exploring distant lands, Getting lost in a good book, Capturing moments, Feeling the music, Every kind of sport
  • Date of Birth: 10/09/85
  • Nationality: Russian

Timeline

Administrator of the Hotel

Hotel Art Villa Dominicana
10.2024 - 02.2025

Compliance Director, Executive Director

Janoc Investments S.R.L.
05.2022 - Current

Private detective - Private detective in Dominican Republic

Private detective Association
04.2020 - 12.2020

General Manager, Executive Manager

Tropical Casa Laguna Aparthotel
07.2019 - 08.2021

Customer Service

Aparta Hotel "Los Corales Beach Village"
01.2019 - 03.2019

Translator English/Spanish/Russian

Hard Rock & Casino Hotel
02.2018 - 05.2020

Owner

Citizen Assistance Service
01.2012 - 12.2017

Bussiness Management - Bussiness Management

MiniMBA Moscow
07.2011 - 12.2013

Lawyer - Corporate Law

Privolzhsky Federal University
09.2005 - 07.2011

Corporate Pschologist - Corporate Psychology

Kazan State Pedagogical University
11.2003 - 09.2005

Diploma - Logopedy

Kazan State Pedagogical University
12.2002 - 01.2005
Venera GafurovaExecutive Director