Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torrie Harris

Southfield,MI

Summary

Industrious accounting professional experienced in financial services, expense management, and payroll functions. Proficient in completing month-end closing duties and reconciling general ledger to ensure accuracy and minimize risk. Demonstrates strong knowledge of GAAP, accounting principles, and applicable laws and regulations. Skilled in operations and engagement management, conducting internal compliance audits, leading projects, and effective planning and organizing in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Accountant

Corrigan Moving Systems
Farmington Hills, MI
03.2023 - Current
  • Monitor and manage account payables and receivables, and performed bank account reconciliations for multiple high-volume (over $12 million in volume) companies. Ensured accurate expensing and balancing to provide Branch Managers with a monthly conclusive P&L.
  • Process hourly employees' payroll through Paychex and run an integration analyzing imported information for valid payroll disbursement to business partners' (Brokers') payroll via EFT. Zero out brokers' statements monthly.
  • Identify and resolve discrepancies of the general ledger accounts, creating a journal entry adjustment to balance the accounts. Maintain and balance clearing accounts monthly to balance at year-end in preparation for external audits, while adhering to internal controls. Provide assistance during audits.
  • Track fixed assets utilizing Asset Keeper Pro for proper depreciation. Run and provide fixed assets report to General Managers, ad hoc. Monthly electronic filing of state use and sales tax.

Operations Engagement Manager

FedEx Ground
Oak Park, MI
05.2022 - 03.2023
  • Implement and manage the equipment quality control procedures for 397 devices to prevent loss of equipment and maintain a health score of 95%, and pass the BSCA test. Accomplish upward trending health score by enforcing the policy, collaborate with colleagues to continuously improve efficiency and effectiveness of the process, and coach Ops Managers. Increased the equipment health metrics by 2% within 30 days.
  • Oversee Safety Department's Red Folder Injury (RFI) process, with training of Ops Managers, updating forms, and creating an RFI job aid, allowing the RFI BCSA test to pass within 2 months of managing.
  • Streamline the process for WorkRights by communicating to Ops Managers daily on the 30-day Package Handlers. Outstanding increased the KPI by 18%, bringing the station in compliance with WorkRights completion. Track Safety Structured Meetings, evaluating the Ops Managers' performance using a pivot table, to produce a report from the Package Handlers' badge scans, ensuring that 90%+ of the meetings were conducted.
  • Compile daily and weekly pivot reports through SAP (Business Objects) of the WorkRights, Equipment Control, and TracsIII in a timely manner, summarizing data and suggesting courses of action to continually align with business goals.
  • Approve times through My Time, conduct documented discussions on job performance, and submit termination supporting documents through Workday. Create weekly work schedules through ERMA. Provide assistance to Package Handlers with payroll requests and changes using the ADP payroll platform.

Operations Manager

FedEx Ground
Oak Park, MI
11.2021 - 04.2022
  • Collaborate with other operation managers and quality assurance (QA) team in reducing daily service failures to less than 20 per day using daily metrics performance goal tracking system. Redesign the station's work area coding informational processing to provide in-depth direction in recognizing and understanding the codes' proper methods when processing. This resulted in reducing failures of the DNA and missing package reports.
  • Reduce the multi-daily scans report from a 15-day cycle to a 5-day cycle, and the SQI report of missing packages from 1353 per day to 400 per day by removing/trapping repeated day-cycled packages from trucks, then confirming with the customer their intention of package delivery.
  • Ensure hazardous material processes are compliant and pass the quarterly BCSA testing by monitoring, coaching, and training, ensuring that the processes are being adhered to.
  • Mentor new and less experienced QAs and managers, using analytical skills to identify issues and improvement opportunities. Approve times through My Time, conduct documented discussions on job performance, and submit termination supporting documents through Workday. Create weekly work schedules through ERMA.

VP of Operations

ELE Wealth Management
Southfield, MI
01.2010 - 12.2020
  • Spearheaded and pivoted to WFH during the Pandemic, orchestrated the company's transition to full independence, implemented new consulting services, prepared and submitted quarterly Mortgage Call Reports, created monthly invoices, instituted financial and compliance procedures, and directed the company's project for higher payout and efficiency.
  • Orchestrated the company's transition from third-party ownership to full independence by transferring 1500+ clients, ensuring accurate documentation within client files, and processing them in a timely manner after FIRNA's approval, while adhering to the compliance guidelines. Implemented new consulting services to increase overall revenue by more than 10%, advancing FY18 revenue by more than 20%.
  • Prepared, inputted, and submitted quarterly Mortgage Call Reports through the NMLS system relating to the financial condition of the mortgage loans closed during the quarter. Forecasted revenue and expense for both commercial and residential properties departments, providing monthly, quarterly, and yearly reports to CEO using Excel, implementing rental payment increase, producing a positive cash flow.
  • Created monthly invoices through QuickBooks and resolved issues related to invoices. Collaborated with a CPA to ensure 1099s were accurate for distribution.
  • Instituted financial and compliance procedures conform to state and federal regulatory standards, such as required minimum distribution, beneficiary on file, among others. Communicating tax-related instructions to 1099 clients, producing proper tax filings for tax preparer.
  • Directed the company's project for a higher payout and efficiency in the customer transition from one custodial firm to another, retaining more than 90% of clients during FY2016, and increasing revenue by 8%. Oversaw an equipment and IT purchasing budget of $2M, researching and budgeting software, computers, and office equipment upgrades, as well as standardizing policy and procedures.

Education

Master of Science (MS) in Accountancy -

Madonna University
MI

Master of Business Administration (MBA) in Management -

Madonna University
MI

Bachelor of Science in Paralegal -

Madonna University
MI

Skills

  • Analytical
  • Compliance-Tailored
  • Solution-Oriented
  • Organizational Skills
  • Communication & Collaboration Effectiveness
  • Adaptable & Flexible

Timeline

Accountant

Corrigan Moving Systems
03.2023 - Current

Operations Engagement Manager

FedEx Ground
05.2022 - 03.2023

Operations Manager

FedEx Ground
11.2021 - 04.2022

VP of Operations

ELE Wealth Management
01.2010 - 12.2020

Master of Science (MS) in Accountancy -

Madonna University

Master of Business Administration (MBA) in Management -

Madonna University

Bachelor of Science in Paralegal -

Madonna University

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Torrie Harris