Sunnye Sims

• Increased brand awareness, conducted field recruiting and attended over 30 industry events annually.
• Set up/break down promotional booths and demonstrations, talked to potential customers and prepare product samples for successful promotional events.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Provided customer service using extensive knowledge of Nespresso history, the companies dedication to worldwide sustainability in working with coffee farmers and the the incredible espresso machines and excellent coffee products.
• Communicated product value, quality and style to educate and entice potential customers.
• Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
• Increased brand awareness through event marketing, demonstrations, sales and brand promotion.

• Sales and Marketing of company offering first class hospitality services.
• Bartending services, culinary and meal service for special events.
• Customers to include Circuit of the Americas, Long Center, Sterling Events, Camp Lucy, Whim Catering and private estates.
• Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.
• Created market and customer-specific marketing solutions for managed brands.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

• Managed projects from 25 to 1000 guests.

• Planned and managed all aspects of corporate programs: transportation, group activities, tours, receptions/dinners, entertainment and decor.

• Established and maintained effective vendor partnerships.
• Directed the work of 40independent contractors. Conducted training for all independent contractors.

Exclusive children's exer-gaming gym. Knuckleheads was a membership based gym for children and teens.

Organized and implemented all aspects of the business

• Human resources
• Accounting
• Sales and Marketing
• Daily on site operations
• Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes
• Developed partnerships with local businesses to secure third party promotions
• Gym specialties: birthday parties, fundraisers, corporate team building events, camps and after school programs

• Planned successful special events and corporate meetings
• Provided staffing for incentive companies and meeting planning companies
• Encouraged creative thinking, problem solving, and empowerment as part of the management group to improve morale and teamwork
• Established staff schedules and assignments based on event needs
• Skillfully developed departmental goals, objectives, standards of performance, policies and procedures

Notable Events

• Salt Lake City Olympics
• US Open
• Staffing/logistics for government contractor - concept planning, logistics and staffing for 150 programs, requiring the recruitment and management of 800 independent contractors

Positions held throughout my tenure at Four Seasons:

• Four Seasons Austin - Lobby Lounge Manager, Room Service Manager, Restaurant Manager, Catering Sales Manager, Conference Services Manager
• Four Seasons Las Colinas - Conference Services Manager
• Four Seasons Resort Hualalai - Opening team & Assistant Director of Catering/Conference Services
• Four Seasons Resort Aviara - Assistant Director of Catering/Conference Services
• In all positions helped our teams to maintain 92% + "exceeding expectations in customer service experience."
• Managed support teams from 12 to 25