Stewart Hayward
Airdrie,AB
Summary
Excelling in preventive maintenance, repairs and complex problem-solving. Recognized for delivering exceptional customer service and maintaining a safe work environment. A self-motivated , work independent and a team player with a keen attention to detail. Consistently ensuring high-quality workmanship in a timely manner. Seeking to complete my automotive apprenticeship or career change within my skill sets. Quick leaner who is highly adaptive, dependable and versatile. With the experience in my skills, I believe this will significantly contribute to the overall success of companies.
Overview
24
24
years of professional experience
Work History
Automotive Technician
Northland Kia
Calgary, AB
08.2024 - 04.2025
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Executed scheduled maintenance tasks in line with OEM standards for oil changes, engine tune-ups, and fluid changes.
- Followed KIA flow chart for engine diagnostic, warranty repair and replacement.
PDI Technician / Technician
Shaganappi GM
Calgary, AB
06.2023 - 07.2024
- Inspected vehicles for obvious damage and/or missing components. Recorded discrepancies and rectified any identified issues.
- Installed all accessories and limited production options.
- Contributed to a safe working environment by adhering to safety protocols and maintaining clean workspaces.
- Expanded technical expertise by attending ongoing training sessions, staying current on industry advancements.
- Delivered consistent customer satisfaction by providing high-quality workmanship and timely service.
- Completed OEM scheduled customer/ warranty maintenance repairs. Electrical / engine diagnostics, brake maintenance, replacement, front end / suspension repairs and wheel alignments.
Automotive Technician
Crowfoot Hyundai
Calgary, AB
04.2021 - 06.2023
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire replacement / rotations , wheel balancing and wheel alignments.
- Analyzed vehicle data using advanced diagnostic equipment.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
PDI Technician / Technician
CMP Automotive GMC, Chevrolet, Cadillac, Buick
Calgary, AB
11.2014 - 01.2021
- Completed full vehicle inspections to check for leaks, damage, or other issues concern and repaired as needed.
- Installed aftermarket accessories.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Contributed to a safe working environment by adhering to safety protocols and maintaining clean workspaces.
- Conducted regular equipment inspections to identify potential malfunctions early, preventing downtime due to unexpected breakdowns.
- Completed OEM scheduled maintenance repairs. Completed brake replacement and maintenance. Front end / suspension and wheel alignments. Tire rotation, replacement and balancing. Electrical and engine diagnostics.
Automotive Technician
Strathmore Ford
Strathmore, AB
09.2013 - 11.2014
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Parts Specialist
Partsource
Calgary, AB
01.2001 - 2013
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Safety Officer
United Safety Ltd
Airdrie, AB
09.2005 - 04.2006
- Responded to any emergencies as instructed and with utmost efficiency.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Education
Automotive Service Technician Apprenticeship
Confederation College of Applied Arts And Technology
Thunder Bay, ONHigh School Diploma -
Westgate Collegiate And Vocational Institute
Thunder Bay, ONSkills
- Time Management/Ability to Multitask
- Preventive Maintenance Services
- Self-Starting Highly Motivated
- Complex Problem-Solving
- Team Player with Pro-active Attitude
- Excellent Customer/Communication Skills
- Works Independently
- Attention To Detail
Software Proficiency
CDK, Pro-Demand, AlL-Data, X-Time, GWMS, KGSIS and PBS
Available References Upon Request
Languages
English
Timeline
Automotive Technician
Northland Kia
08.2024 - 04.2025
PDI Technician / Technician
Shaganappi GM
06.2023 - 07.2024
Automotive Technician
Crowfoot Hyundai
04.2021 - 06.2023
PDI Technician / Technician
CMP Automotive GMC, Chevrolet, Cadillac, Buick
11.2014 - 01.2021
Automotive Technician
Strathmore Ford
09.2013 - 11.2014
Safety Officer
United Safety Ltd
09.2005 - 04.2006
Parts Specialist
Partsource
01.2001 - 2013
Automotive Service Technician Apprenticeship
Confederation College of Applied Arts And Technology
High School Diploma -
Westgate Collegiate And Vocational Institute