Sterlyn Antonio Rosa Paulino
Customer Service Representative
Santo Domingo Este,35
Summary
Hardworking Customer Service Representative with experience working with international customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
10
10
years of post-secondary education
2
2
years of professional experience
Work History
Customer Service Representative
Boost Mobile
Santo Domingo Este, Santo Domingo Este
09.2017 - 10.2017
I worked for about one month and a half as a customer representative, my job consisted of taking payment, helping customer place their order on the website, performing troubleshooting on their phones, adding and removing lines.
Customer Service Representative
Cricket wireless
Santo Domingo , Distrito Nacional
07.2019 - Current
I have been working for Cricket wireless since July 1st 2019, my job there is to help customer with their request such as, help them take their payment, place their order and tracking them when it needed, establish their account, remove and add lines as well.
Education
High School Diploma -
Fernando Alberto De Filló
Calle Ramon Matias Mella 30, Sto Dgo Este 11705 09.2005 - 09.2009
No Degree - Architecture
Universidad Autónoma De Santo Domingo
Av Alma Mater, Santo Domingo 10105 01.2015 - Current
Skills
Communication skills
Reading
I like reading about how to create new habits that lead me to achieve my goals as soon as possible, knowing that positive habits could set me up for years to come. Reading provides me the knowledge needed and the experiences which have been able to help people overcome their struggle.
Timeline
Customer Service Representative
Cricket wireless
07.2019 - Current
Customer Service Representative
Boost Mobile
09.2017 - 10.2017
No Degree - Architecture
Universidad Autónoma De Santo Domingo
01.2015 - Current
High School Diploma -
Fernando Alberto De Filló
09.2005 - 09.2009
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