Adept at leveraging excellent communication and CRM proficiency, I significantly enhanced customer satisfaction at On Target Agency. My expertise in problem-solving and relationship building, coupled with a strong foundation in Microsoft Office, has consistently driven positive outcomes. Renowned for training development and efficient time management, my approach transforms customer service challenges into solutions. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.