Starr Grolimund
Milford
Summary
Dedicated healthcare professional with nearly three decades of diverse experience, including ambulance transportation and accounts management at Atlantic Mobile Health. A strong commitment to enhancing patient experiences through kindness and compassion shapes every interaction, ensuring a supportive environment for all. Extensive exposure to various aspects of patient care, service recovery, and contract management provides a comprehensive understanding of the healthcare landscape. Passionate about making a positive impact in the lives of others while consistently striving for operational excellence in every role.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
EMT
Delaware Emergency Services
Dingmans Ferry, PA
03.2025 - Current
- Responded rapidly to emergency calls, providing critical pre-hospital care to patients.
- Assessed patient conditions and determined necessary interventions for effective treatment.
- Collaborated with healthcare professionals to ensure seamless transition of care at medical facilities.
- Maintained medical equipment and supplies, ensuring readiness for emergency response situations.
- Participated in community outreach programs, educating the public on emergency preparedness and response strategies.
On-Site Medical Representative
Amazon
Pittston, PA
07.2024 - Current
- Provided immediate care for associates experiencing work and non-work injuries to ensure health and safety.
- Formulated treatment plans to enhance patient care in partnership with associates and educational staff.
- Oversaw the preparation and submission of medical documentation, including workers compensation claims, follow-up communications for medical appointments, and thorough investigations of incident reports.
- Executed employee engagement surveys to assess workforce morale and identify improvement areas.
-
Field EMT-CMG Enterprises
Milford, PA
2022 - Current
- Provide emergency medical services for patients in the Pike County area
- Assess patients condition and manage emergencies such as those related to respiratory, cardiac, or trauma incidents
Marketing Director
Life Ride Medical Transportation
Livingston, NJ
2021 - 2022
- Worked in conjunction with multiple rehab centers to provide medical transportation to patients
- Provided customer service and offered recovery to those facilities, patients, and families
- Worked with LifeRide and other facilities to ensure proper documentation for repetitive Medicare cases
- Brought on new faculty
- Contracted and created a billing and insurance process for the dispatch center to follow
Accounts Manger/Field Coordinator/ Scheduling Coor
Atlantic Health System-Ambulance Division
Livingston, NJ
2001 - 2020
- Assisted with payroll of 200 employees
- Helped to support employee schedules while prioritizing keeping overtime down
- Ensured smooth operation of off-site facilities by maintaining routine checks
- Assisted with new hire interviews
- Managed new hire orientation for Atlantic Ambulance Corporation
- Oversaw and educated supervisors and preceptors in the field
- Assisted in the development and creation of the model for current Newton operations
- Piloted the first EMS unit furnished by Atlantic Ambulance to work in the town of Fairfield
Education
Diploma -
Grier School
Tyrone, PASkills
- Management
- Leadership
- Marketing
- EMT/EMS
- Scheduling/Payroll
- Wheelchair Instruction
Certification
- NJ/PA Emergency Medical Technician Certification
- MAVT Instructor Certification, MTANJ
- Coordinator Wave and Training Certification
Timeline
EMT
Delaware Emergency Services
03.2025 - Current
On-Site Medical Representative
Amazon
07.2024 - Current
-
Field EMT-CMG Enterprises
2022 - Current
Marketing Director
Life Ride Medical Transportation
2021 - 2022
Accounts Manger/Field Coordinator/ Scheduling Coor
Atlantic Health System-Ambulance Division
2001 - 2020
Diploma -
Grier School
Custom
- Emergency Medical Technician/Telemetry Technician - Newton Memorial Hospital, Newton, NJ
- Emergency Room Technician - Atlantic Health System, Morristown, NJ
- Emergency Medical Technician: American Medical Response, Parsippany, NJ
- Med Alert Ambulance, Sparta, NJ
- Rural Metro Ambulance Company, East Hanover, NJ