Starlyng Francisco Paniagua Ogando

I was responsible for managing and optimizing credit card services, ensuring compliance with regulations, and providing exceptional customer support. This role envolved analyzing credit applications, assessing creditworthiness, and assisting customers with their credit card inquiries.

• Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
• Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
• Ensured clear communication by providing precise interpretation of doctors' instructions, diagnoses, and prescriptions to non-English speaking patients.
• Followed ethical codes to protect confidentiality of patient medical information.
• Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
• Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.