SONNIA GONZALEZ
NEW YORK
Summary
Personable and detail-oriented with solid foundation in financial principles and processes. Committed to driving efficiency and accuracy in financial operations to support organizational growth; also dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
21
21
years of professional experience
Work History
Accounting Manager
HAILA SRL
02.2014 - 12.2020
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Ensured compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
Restaurant Manager
PIZZARELLI
07.2011 - 01.2014
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Restaurant Manager
POLLOS VICTORINA
11.2008 - 02.2011
- Oversaw food preparation and monitored safety protocols.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Verified prepared food met standards for quality and quantity before serving to customers.
Restaurant Cashier
RESTAURANTE EL BUCANERO
08.2004 - 05.2008
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
Hotel Front Desk Clerk
HOTEL LINA
08.1999 - 01.2003
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Confirmed relevant guest information and payment methods to prevent fraud.
Education
BBA - Accounting
UNIVERSIDAD DOMINICANA O & M
Santo Domingo, Dominican Republic04-1998
Skills
- Journal entries
- Payroll processing
- Bookkeeping
- Inventory control and record keeping
- Team management
- Customer engagement
- Staff management
- Excellent customer service
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Accounting Manager
HAILA SRL
02.2014 - 12.2020
Restaurant Manager
PIZZARELLI
07.2011 - 01.2014
Restaurant Manager
POLLOS VICTORINA
11.2008 - 02.2011
Restaurant Cashier
RESTAURANTE EL BUCANERO
08.2004 - 05.2008
Hotel Front Desk Clerk
HOTEL LINA
08.1999 - 01.2003
BBA - Accounting
UNIVERSIDAD DOMINICANA O & M
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