Shandy Morel
North York,Ontario
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
MARIE AND LARA GENERAL SERVICES
06.2023 - 01.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
COSTUMER SERVICE
AMOV INT TELESERVICES
05.2022 - 12.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
BUSINESS ADMINISTRATION MARKETING - Business Administration
SENECA POLYTHECNIC
NORTH YORK, ONTARIO08.2027
High School Diploma -
LICEO TECNICO MANUEL DEL CABRAL FE Y ALEGRIA
Santo Domingo Este, Dominican Republic06.2020
Skills
- Invoice Processing
- Filing
- Appointment Scheduling
- Travel Coordination
- Office Administration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
MARIE AND LARA GENERAL SERVICES
06.2023 - 01.2024
COSTUMER SERVICE
AMOV INT TELESERVICES
05.2022 - 12.2022
BUSINESS ADMINISTRATION MARKETING - Business Administration
SENECA POLYTHECNIC
High School Diploma -
LICEO TECNICO MANUEL DEL CABRAL FE Y ALEGRIA
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