Sarah Jones
St Louis,MO
Summary
Enthusiastic employee, with excellent organizational skills. Motivated to learn, grow and build a long term career. High desire to work for a successful company where there is the opportunity to continue building my career in Human Resource. Hardworking and passionate eager to secure a to help employees that the companies goal can be an employees that the companies goal can be a shared one. Taking hold and showing employees another perspective. When the company wins, they went too! Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training and development.
Overview
5
5
years of professional experience
Work History
Office Manager
USA DeBusk
11.2022 - 02.2024
- Coached new hires on company processes while managing employees to achieve maximum production
- Handling Workmen's Comp
- Issues and knowing the laws in different states and how that may affect a clam
- Knowledge of completing documents needed for the employee to collect short-term disability, or if necessary, long-term disability
- Headed on-boarding process of 15 - 20 new hires in groups biweekly
- Helped employees register for benefits programs using online portals
- Including obtaining documents needed for I-9
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Updated spreadsheets and databases to track, analyze and report on 6 month and yearly Annual performance reviews
- Generated reports and typed letters in Word and prepared and gave PowerPoint presentations
- Created, maintained and updated employee profiles in the HTIS system
- Experienced with being the liaison for both the company and the employee
- Whether this is promotions, new benefits, or the opposite the removal of benefits, a demotion, and or possibly the termination of an employee if a situation is unable to be resolved between both parties
- Participated in conducting new potential new employee interviews
- Answered any questions regarding benefits, were possible withholdings on employee tax documents
- Including filling out paperwork needed by the state for a potential garnishment of wages
- Cultivated a sense in the work environment for employees that they do have a voice and the company wants to hear it
- Open door policy were every employee has the opportunity to discuss anything weighing on their minds
- While maintaining professionalism, and ensuring each employee feels heard and knows they are always valued.
Inside Sales Associate / Customer Account Rep
Cabinotch Innovative Solutions
09.2020 - 06.2022
- Assisted customers with reviewing order details, shipping and special order requests, and arranging merchandise pick-up at other locations
- Communicated with vendors regarding back order availability, future inventory and special orders
- Reviewed Purchase Orders and Job Files for accuracy, making alterations or corrections when necessary
- Utilized company inventory software to evaluate technical problems, and personal expertise to find appropriate solutions
- Collected data, compiled data collected into specific categories, formatted into Excel spreadsheet for each monthly presentation of discoveries, and solutions
- Determined needs, delivered solutions and overcame objections through consultative selling skills
- Used CRM software to maintain detailed contact logs and account records
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Emphasized product features based on analysis of customers' needs
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts
- Designed customized solutions for proposals to potential customers
- Used KCD to create images and layouts.
Transportation Coordinator / Administrative Assist
Hendrick Screen Company
05.2019 - 05.2020
- Planned and oversaw third-party shipments, managing vender relationships and contracted rates
- Optimized compliance with federal and international regulations related to shipment documents
- Monitored and reported on transportation costs and properly filed shipping documents
- Formed strategic partnerships, established metrics and participated in complex contracted negotiations
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Education
BBA Business Administration, Human Resources -
American Intercontinental University
High School Diploma -
St. Clair High School
Skills
- Issue and Complaint Resolution
- DISA Certified
- Customer Account Management
- Excellent Attention to Detail
- Policy and Procedure Adherence
- Salesforce CRM
- Customer Accounts Management
- Strong Communication and Interpersonal Skills
- Project Deadlines
- Ability to Learn and correctly utilize multiple Design Software Platforms
- Notify employees of open enrollment time for changing their benefits Answering any questions they have regarding benefits, and ensuring they get all the paperwork needed documents signed in time to make the open enrollment
- Project Planning
- Payment Processing
- Maintaining Employee Records
- ADP Workforce Now
- Managing and storing New Hire Records
- HR Support
- Reviewing Time Sheets
- Payroll Processing
- Financial Reporting and Analysis
- Human Resources Knowledge
- Resolving Payroll Problems
Accomplishments
Received the honor of making the Dean's list four times.
Timeline
Office Manager
USA DeBusk
11.2022 - 02.2024
Inside Sales Associate / Customer Account Rep
Cabinotch Innovative Solutions
09.2020 - 06.2022
Transportation Coordinator / Administrative Assist
Hendrick Screen Company
05.2019 - 05.2020
BBA Business Administration, Human Resources -
American Intercontinental University
High School Diploma -
St. Clair High School
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