SANDRA MONTOYA ARBULU
Hamilton,ONTARIO
Summary
Professional Summary.
Senior Executive with 20+ years of experience leading commercial strategy, product development, and sales teams across the financial services and consumer goods.
Sectors in Latin America and Canada. Proven track record in driving revenue growth, establishing strategic partnerships, and leading high-performance teams in highly competitive markets. Known for results-oriented leadership, strategic planning, and the ability to turn challenges into business opportunities.
Overview
2026
2026
years of professional experience
Work History
Sales Manager – Amex Merchant Acquiring
Banco Of Nova Scotia - Domenican Repulic
Santo Domingo, Santo Domingo
07.2023 - Current
- Lead and manage the Metro Area sales team focused on acquiring new Amex-affiliated merchants, consistently exceeding monthly goals for new merchant sign-ups, account openings, and billing growth.
- Designed and executed customer-centric sales strategies to enhance client relationships and retention.
- Achieved double-digit growth in merchant billing and CMS adoption across key business sectors.
- Cultivated high-performance culture through coaching, performance tracking, and responsiveness to market trends.
Administrative Assistant
Burlington Golf & country Club Limited
Burlintong, Ontario
08.2021 - 11.2021
- Maintained membership databases, processed renewals, and supported new member onboarding.
- Provided daily administrative support to management and clubhouse operations, including scheduling, correspondence, and maintaining records.
- Handled phone and email inquiries, delivering professional and friendly service to members, guests, and vendors.
- Managed inventory and ordering of office supplies.
Commercial Manager
Prestamo Feliz - Mexican Group
Lima, Lima
01.2019 - 06.2021
- Identified and secured partnership agreements with public and private companies.
- Led the payroll loan sales team (Bank-at-Work model) to achieve growth targets.
- Developed strategic sales plans, and provided support in the recovery of delinquent portfolios (1–30 days past due).
Real Estate Agent
Engel & Völkers Brokerage
Oakville, Ontario
01.2016 - 08.2019
- Solicited property listings from potential sellers to enhance inventory.
- Advised sellers on pricing strategies, marketing techniques, and listing services.
- Conducted open houses to showcase properties and attract prospective buyers.
- Assisted buyers in selecting, visiting, inspecting, and making offers on properties.
- Counseled clients on market trends, pricing, mortgage options, and legal requirements.
- Drafted sales agreements for both buyers and sellers to facilitate transactions.
- Managed rental and leasing processes on clients’ behalf as needed.
Commercial Manager
BANCO INTERBANK
LIMA, LIMA
Product Line Manager
Quimmica Suiza
Lima, Lima
Education
Business Administration
Everest Colleges
Business Administration Program08-2016
Direct Marketing -
Universidad Peruana De Ciencias Aplicadas
Lima01-2001
Bachelor Degree - Business Administration
UNIVERSIDAD RICARDO PALMA
LIMA08-1998
Skills
- Strategic sales leadership – proven ability to lead high-performing sales teams, set revenue targets, and execute successful go-to-market strategies across banking and financial services
- Direct marketing expertise – skilled in planning and executing direct marketing campaigns (email, phone, mail) to drive customer acquisition and retention
- Client relationship management – strong interpersonal skills with a customer-first approach to building long-term B2B and B2C relationships in competitive markets Data-driven decision making – uses analytics and CRM tools to track KPIs, optimize sales funnels, and improve campaign performance
- Team building and mentorship – experienced in hiring, coaching, and developing sales teams to exceed performance targets and increase morale, negotiation and closing skills – adept at handling complex sales cycles, contract negotiations, and closing high-value deals with clients across diverse sectors, cross-functional collaboration – worked closely with marketing, finance, and product teams to align sales strategy with broader business goals
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Sales Manager – Amex Merchant Acquiring
Banco Of Nova Scotia - Domenican Repulic
07.2023 - Current
Administrative Assistant
Burlington Golf & country Club Limited
08.2021 - 11.2021
Commercial Manager
Prestamo Feliz - Mexican Group
01.2019 - 06.2021
Real Estate Agent
Engel & Völkers Brokerage
01.2016 - 08.2019
Commercial Manager
BANCO INTERBANK
Product Line Manager
Quimmica Suiza
Business Administration
Everest Colleges
Direct Marketing -
Universidad Peruana De Ciencias Aplicadas
Bachelor Degree - Business Administration
UNIVERSIDAD RICARDO PALMA