Ryan Thomas
Niagara Falls,Ontario
Summary
Hardworking Account Manager with five years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
24
24
years of professional experience
Work History
Sales Lead Generator
Digitech Payments
Montreal , Quebec
2023.03 - Current
- Generated leads through cold calling and email outreach campaigns.
- Scheduled appointments for clients using CRM software.
- Maintained a positive attitude while dealing with difficult situations involving customers.
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
Account Manager
PaymentsMB
2017.06 - 2021.07
- Collection of funds previously owned and currently owed
- Responsible for Accounts receivable for multiple companies and websites
- Manage relationships with banks and credit card processing companies
- Responsible for entering rates and fees into company system
National Sales Trainer and Recruiter
EVO Canada
2010.01 - 2016.01
- Provide training for 6 to 12 sales agents per week across Canada
- Create and send links for the training class
- Explain products offered
- Create and send new hire packages for all new agents
- Create emails and provide username and password for online tools
- Send contracts and help agents with question filling in contract
- Conduct telephone interviews and in person interviews
Server in Various Restaurants
Various locations
2002.01 - 2008.01
- Meet and greet tables
- Take and place orders
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
Graduate - management
Niagara College Hotel Restaurant
Niagara Falls Ontario 2003
Skills
Problem-Solving
Account Management
Customer Service
CRM Software
Lead Generation
Coordinating Paperwork
Staff Development/Training
Payment Collecting
Product Training
Teamwork and Collaboration
Internet Savvy
Upsell Opportunities
Time Management
Sales Force Training
Preparing Contracts
Timeline
Sales Lead Generator
Digitech Payments
2023.03 - Current
Account Manager
PaymentsMB
2017.06 - 2021.07
National Sales Trainer and Recruiter
EVO Canada
2010.01 - 2016.01
Server in Various Restaurants
Various locations
2002.01 - 2008.01
Graduate - management
Niagara College Hotel Restaurant