Experienced supervisor bringing outstanding performance working with others to meet company goals. Eager to bring excellence and knowledge to support business and customer needs. Creative, driven, determined, and always willing to go the extra mile for any task at hand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coffee Bar Manager
JoJo's Espresso
Memphis, Tennessee
01.2026 - Current
Supervised coffee bar staff and shift leads during each shift to ensure smooth operations.
Trained new hires and implement various procedures to ensure excellence.
Implemented training programs to improve staff performance and teamwork skills.
Oversaw inventory management and ordering of coffee supplies.
Resolved customer complaints efficiently to maintain satisfaction levels.
Barista Shift Lead
JoJo's Espresso
Memphis, Tennessee
06.2025 - 01.2026
Supervised daily operations to streamline workflow during busy shifts.
Resolved customer complaints to enhance overall store atmosphere.
Executed opening and closing tasks, including setting up equipment and cashing out registers.
Barista
JoJo's Espresso
Memphis, Tennessee
09.2024 - 06.2025
Delivered exceptional customer service, fostering strong relationships with regular patrons.
Ensured cleanliness and organization of workstations and dining areas for optimal customer experience.
Warehouse/Volunteer Coordinator
The Life Church - Memphis Dream Center
Memphis, TN
06.2023 - 09.2024
Led warehouse operations and supervised warehouse assistants to ensure smooth functioning.
Maintained an up-to-date program playbook alongside program coordinators/directors.