ROSITA SEALY
Elmont
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
22
22
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
2024.02 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Customer Service Cashier
MACYS
2023.10 - 2023.12
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Caregiver
LYNN AGENCY
2017.02 - 2020.12
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Cashier
Walgreens
2014.06 - 2016.10
- Processed customer orders and accurately handled payment transactions.
Bank Teller
Chase Bank
2007.04 - 2012.08
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Passenger Service Agent
ASIG
2003.09 - 2005.11
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Ambassador, Guest Services
Bags Inc.
2001.12 - 2003.08
- Guided guests through local attractions recommendations, contributing to memorable experiences for visitors.
Education
High School Diploma -
SPRINGER MEMORIAL HIGH SCHOOL
BARBADOS, WEST INDIES07.1974
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Timeline
Pharmacy Technician
CVS Pharmacy
2024.02 - Current
Customer Service Cashier
MACYS
2023.10 - 2023.12
Caregiver
LYNN AGENCY
2017.02 - 2020.12
Customer Service Cashier
Walgreens
2014.06 - 2016.10
Bank Teller
Chase Bank
2007.04 - 2012.08
Passenger Service Agent
ASIG
2003.09 - 2005.11
Ambassador, Guest Services
Bags Inc.
2001.12 - 2003.08
High School Diploma -
SPRINGER MEMORIAL HIGH SCHOOL
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding
Dianelis CanalesDianelis Canales
Pharmacy Technician Assistant at CVS PharmacyPharmacy Technician Assistant at CVS Pharmacy