Banquet wait staff
Sheraton Ferncroft Resort
05.1997 - 09.2001
- Managed seating wait times, resulting in a X% decrease in wait times for guests
- Developed a detailed event timeline to ensure all tasks were completed on time
- Monitored event activities to ensure safety and security of guests, staff, and vendors
- Handled customer inquiries and complaints in a professional and courteous manner
- Coordinated and managed a large-scale corporate event with X attendees, resulting in a successful and memorable experience