Services, hospitality
Experienced hospitality professional prepared for role centered on enhancing guest experiences. Skilled in building strong team collaborations and consistently achieving results. Known for adapting to changing needs, delivering excellent customer service, and resolving issues efficiently. Strong abilities in communication, problem-solving, and maintaining high service standards.
Strong empathy
Guest relations
Complaint handling
Tour guiding
Exceptional communication
Concierge services
Computer skills
Customer service
Data entry proficiency
Verbal and written communication
Documentation and reporting
Payment processing
Services, hospitality
I enjoy reading, especially on topics related to personal development, customer experience, and leadership, which helps me continuously improve my communication and problem-solving skills.
I'm passionate about sports, as they teach discipline, teamwork, and perseverance—qualities I bring to any work environment.
Traveling is another of my key interests; it has allowed me to develop cultural awareness, adaptability, and a better understanding of diverse customer needs.