ROBERTO TEJEDA TRINIDAD
Workforce Management
Santo Domingo ,Los Mina
Summary
Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies. Highly organized and skilled with excellent critical thinking, problem-solving and planning abilities. Over 5 + years of experience in workforce assessment.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Workforce Real Time Analyst
Alorica Inc
Santo Domingo, Distrito Nacional
04.2022 - Current
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Worked with management to develop strategic and tactical plans to meet different requirements.
- Produced reports to support smooth operations and internal career progression.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
Workforce Planner
ERC International
Santo Domingo, Distrito Nacional
10.2017 - 07.2020
- Worked with management to develop strategic and tactical plans to meet different requirements.
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 30 new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Education
High School Diploma -
Salome Ureña
Santo Domingo Este, Los Mina 09.2014 - 06.2015
Skills
Staffing requirements
Learn new programming languages
I have been learning new programming languages like javascript, HTML, Css, and more. I am a self-taught person. I learned English on my own and I am on my way to programming.
Timeline
Workforce Real Time Analyst
Alorica Inc
04.2022 - Current
Workforce Planner
ERC International
10.2017 - 07.2020
High School Diploma -
Salome Ureña
09.2014 - 06.2015
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