Driving, barbering, construction
Rómulo Castillo
Barber
Santo Domingo Distrito Nacional ,32
Summary
Dedicated Rideshare Driver with over Number years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
High-performing Job Title bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Expert Shuttle Driver equipped to manage reliable routes and professional deliveries between properties. Trained in vehicle maintenance and detail-oriented cleaning. Adaptable in meeting specific passenger needs.
Smooth driver and experienced Job Title versed in helping groups, business travelers and VIPs with transportation needs. Always polished, professional and discreet with passengers. Maintains strict standards and upholds reputation for excellence with consistent on-time operations.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Uber Partner
Verón Tourist Taxi
Verón , La Altagracia
07.2022 - Current
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Recognized by corporate as top revenue-producer for Location.
- Assisted mobile app users with closing out rideshare.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
- Read maps and followed written and verbal geographic directions.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Escorted small children across roads and highways.
- Adhered to tight schedule and met departure and arrival deadlines.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Helped passengers with luggage, collected fares and politely answered questions.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Driver
Verón Tourist Taxi
Verón , La Altagracia
06.2021 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Cleaned vehicle regularly to maintain professional appearance.
- Minimized liability by consistently following road rules when driving.
- Updated logs and tracking documents accurately and according to schedule requirements.
Taxi Driver
Siutratural
Bavaro , La Altagracia
01.2020 - 08.2020
- Stored passenger luggage and personal items with care for safety and security.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Checked in with dispatch to determine schedule and planned pickups.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
- Arrived on time to customer appointments.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Booked rides using Name mobile service.
- Completed individual and business documentation on-time and with minimal errors.
- Transported high-value clients with professionalism and discretion.
- Provided mobility to assistance to disabled passengers.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Upheld high standards of cleanliness, sanitation and service.
- Calculated rides costs, received money and returned change.
- Used mobile application to connect with customers, track distances and report locations.
- Followed road rules to protect passengers and prevent accidents.
- Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
- Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
- Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
- Managed preventive maintenance on vehicle to maintain optimal condition.
- Helped passengers with questions or area information such as points of interest and entertainment options.
- Obtained fares from passengers, issued change and secured cash from theft.
- Offered above-and-beyond service to every rider to encourage repeat business.
Master Barber
La Magia Barbershop
Richmond , VA
07.2013 - 12.2019
- Used clips and shears to complete various types of fades, shaves and cuts.
- Consulted with clients to assess personal style preferences and unique needs.
- Oversaw employee schedules to maintain adequate coverage.
- Managed business customer service, responding to requests and concerns promptly.
- Decreased waste by Number% through effective inventory management and effective product merchandising.
- Completed full and partial shaves with clippers and standard and straight razors.
- Maintained master calendar of appointments and employee shifts.
- Promoted business with effective sales and marketing strategies.
- Styled hair according to customer preferences.
- Kept business compliant with applicable government standards.
- Devised marketing and sales strategies to maximize business success.
- Oversaw all business operations and made strategic decisions.
- Grew profits by $Amount in Year through effective management of operations, team performance and customer relations strategies.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Completed in-home services for elderly clients unable to travel to salon.
- Counted and documented opening and closing cash amounts daily.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Expanded client base by Number% through direct referrals.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Sold and promoted hair care products and cosmetics, helping increase salon revenues by Number%.
- Resolved guest complaints about service or style.
- Recorded weekly supply and inventory needs and made regular orders worth $Amount.
- Educated customers on products to maximize benefits.
- Kept detailed records of customer information and services provided to increase return customers by Number.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
- Answered incoming telephone calls and scheduled appointments for clients.
- Performed regular inventory counts and ordered all new supplies.
- Increased annual revenue by Number% for Number consecutive years through effective customer service and inventory management.
- Distributed business cards outside of salon to generate new business.
Uber Partner
Uber Eats
Richmond , VA
08.2016 - 11.2019
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Recognized by corporate as top revenue-producer for Location.
- Assisted mobile app users with closing out rideshare.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Read maps and followed written and verbal geographic directions.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Education
Diploma - Cosmetology
Richmond Technical Center
Richmond VA 09.2013 - 03.2014
GED - GED Equivalent
Roxbury Community College
Boston Massachusetts 09.2009 - 08.2010
Skills
Vehicle systems maintenance
undefinedAccomplishments
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
Cosmetology diploma
Interests
Timeline
Uber Partner
Verón Tourist Taxi
07.2022 - Current
Driver
Verón Tourist Taxi
06.2021 - Current
Taxi Driver
Siutratural
01.2020 - 08.2020
Uber Partner
Uber Eats
08.2016 - 11.2019
Cosmetology diploma
03-2014
Diploma - Cosmetology
Richmond Technical Center
09.2013 - 03.2014
Master Barber
La Magia Barbershop
07.2013 - 12.2019
GED - GED Equivalent
Roxbury Community College
09.2009 - 08.2010
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