Ricky Taylor
Azle,TX
Summary
Sales Associate with a strong history of improving customer satisfaction through exceptional service and in-depth product knowledge. Expertise in problem-solving and upselling techniques, contributing to a positive shopping environment. Consistently recognized for achieving sales targets and enhancing customer loyalty.
Overview
15
15
years of professional experience
Work History
Sales Associate
Ace Hardware
Azle, Texas
12.2021 - 02.2025
- Enhanced customer shopping experience through exceptional service and product guidance.
- Resolved inquiries and complaints swiftly, ensuring customer satisfaction.
- Assisted customers in selecting products and understanding features for informed decisions.
- Maintained store cleanliness, including floors, windows, and displays to promote a welcoming atmosphere.
- Answered incoming calls to provide information regarding store offerings and services.
- Restocked shelves regularly to maintain optimal inventory levels.
Property Maintenance Technician
Azle Oaks Appartments
Azle, Texas
06.2010 - 01.2025
- Conducted routine property inspections to identify maintenance needs and ensure safety standards.
- Responded promptly to tenant maintenance requests, enhancing satisfaction and retention.
- Performed repairs on heating and cooling systems, water heaters, and major appliances.
- Executed basic carpentry tasks, including installation of shelves, hooks, and closet rods.
- Replaced light bulbs, ceiling fans, faucets, toilets, window treatments, and smoke alarms.
- Prepared properties for occupancy through wall repairs, painting, and thorough cleaning.
- Ensured timely completion of maintenance tasks to uphold quality service standards.
Education
Associate of Science - Automotive Technology
Tarrant County Jurior College
Fort Worth, TX05-1976
Skills
- Customer service and engagement
- Product expertise
- Problem solving
- Upselling and cross-selling
Affiliations
Volunteer for high school events, city celebrations, and events at local church
Timeline
Sales Associate
Ace Hardware
12.2021 - 02.2025
Property Maintenance Technician
Azle Oaks Appartments
06.2010 - 01.2025
Associate of Science - Automotive Technology
Tarrant County Jurior College