Richard Isaac Sabino
Customer Service And Technical Support
Ave. Pedro Henriquez Urena No. 113, La Esperilla, Santo Domingo
Summary
A dynamic Technical Support Intern at IT Specialists, I excelled in hardware configuration and providing exceptional customer support. Demonstrated proficiency in troubleshooting and effectively communicating solutions, significantly enhancing system reliability. My blend of technical savvy and friendly patience positions me as a valuable asset to any tech-driven team.
Overview
1
1
year of professional experience
Work History
Technical Support Intern
IT Specialists
01.2024 - Current
Setup new computers. Reinstall the OS on computers. Replace the hardware on laptops and desktops. Fix common issues on laptops and desktops as needed.
Education
Software Development - IT
BYU
Idaho - Remote 05.2001 -
High School Diploma -
Colegio Dominico Espanol
Santo Domingo 05.2001 -
Skills
Customer support
Hardware configuration
Troubleshooting methods
Operating systems
Data entry proficiency
Data entry
Strong organization
Tech-Savvy
Remote technical support
Microsoft windows and office
Problem-solving abilities
Technical issues analysis
Desktop support
Help desk support
Application installations
Excellent communication
Friendly and patient
Technical troubleshooting
Self motivation
Verbal and written communication
Effective communication
Support services
Timeline
Technical Support Intern
IT Specialists
01.2024 - Current
Software Development - IT
BYU
05.2001 -
High School Diploma -
Colegio Dominico Espanol
05.2001 -
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