Richard Thomas
Miami
Summary
Adept at transforming challenges into opportunities, I leveraged ethical fundraising and exceptional communication skills at Colorado Bathhouse, significantly boosting donor engagement and funds. My background includes mastering cold calling at Building Starts, where active listening and perseverance led to high customer satisfaction. My approach combines strategic relationship building with a keen focus on results.
Overview
4
4
years of professional experience
Work History
Head of Fundraising
Colorado Bathhouse
02.2023 - 11.2024
- Implemented best practices in fundraising to maximize efficiency and effectiveness of development operations.
- Organized high-profile events to raise awareness about the organization''s mission and generate financial support.
- Raised significant funds by establishing and nurturing relationships with major donors, foundations, and corporations.
- Mentored junior staff members in developing their fundraising skills, contributing towards building a strong development team within the organization.
Outbound Cold Call Agent
Building Starts
06.2021 - 01.2023
- Educated customers about company policies and procedures to enhance understanding.
- Demonstrated patience and empathy while interacting with diverse customers.
- Assisted customers with placing orders and updating account information.
- Answered customer inquiries and provided information about products and services.
- Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
Remote Sales Represantive
Adam Jurs-state Farn Agent
10.2020 - 02.2021
- Assisted in budget management by tracking expenses and reporting discrepancies.
- Developed organized project plans for streamlined execution and clear communication among stakeholders.
- Facilitated project meetings to promote alignment and address challenges proactively.
- Created presentations for project updates to communicate progress to stakeholders effectively.
- Demonstrated adaptability and flexibility in adjusting to shifting priorities or changes in project scope, contributing positively to the team''s overall success.
- Maintained up-to-date databases of contacts, vendors, and resources essential to the success of various projects.
Education
Associate of Arts - Business
Miami Dade College
Miami, FL08-2005
Skills
- Cold calling
- Communication
- Ethical fundraising
- Ability to handle objections and rejections
- Donor relations
- Perseverance
- active listening
Timeline
Head of Fundraising
Colorado Bathhouse
02.2023 - 11.2024
Outbound Cold Call Agent
Building Starts
06.2021 - 01.2023
Remote Sales Represantive
Adam Jurs-state Farn Agent
10.2020 - 02.2021
Associate of Arts - Business
Miami Dade College
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