Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Ricardo Garcia

Ricardo Garcia

Santo Domingo,RD

Summary

Results-driven Call Center Supervisor known for high productivity and efficient task completion. Specialize in team leadership, customer service excellence, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring smooth operation and quality support in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Tech Support

Barrister Global Services
Santo Domingo Este, RD
04.2017 - 01.2018
  • Coordinated technician assignments for troubleshooting HP printers and Dell computers.

Customer Service Representative

Stream Global Services Inc.
Santo Domingo Este, RD
11.2014 - 07.2016
  • Delivered exceptional customer service and sales support for Dish Network, addressing client needs and resolving inquiries effectively.

Customer Service Representative

Alorica
Santo Domingo Este
07.2012 - 08.2014
  • Delivered outstanding customer service and sales support for DirecTV and AT&T, enhancing customer satisfaction and loyalty.

Education

High School Diploma -

Christopher Columbus High School
The Bronx, NY
05-2010

Skills

  • Customer service
  • Problem solving
  • Sales support
  • Product knowledge
  • Communication skills
  • Conflict resolution

References

References available upon request.

Timeline

Tech Support

Barrister Global Services
04.2017 - 01.2018

Customer Service Representative

Stream Global Services Inc.
11.2014 - 07.2016

Customer Service Representative

Alorica
07.2012 - 08.2014

High School Diploma -

Christopher Columbus High School

Similar Profiles

CREATE PROFILE
Ricardo Garcia