Reynaldo Antonio Matos

Dynamic and detail-oriented professional with extensive experience in the reservation industry, including a significant tenure at Holidays Network Group. Proven ability to manage reservations, handle reservation updates, and process cancellations while ensuring timely payment processing. Skilled in prioritizing tasks effectively, enhancing client satisfaction, and streamlining booking processes. Proficient in Microsoft Office, with strong interpersonal communication skills that help build lasting relationships with clients and service providers. An experienced traveler who has visited 11 countries, bringing a global perspective to client interactions and travel planning. Eager to contribute my expertise in a fast-paced, team-oriented environment.

Successfully collected $100,000 in payments within a single month.

Recognized twice as the Best Member Service Representative.