Ramon F Baez Perez
Yonkers,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
"Oscar's Pay Me Now" Pawnbrokers By Oscarstone NYC
07.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Highest pawning/revenue employee in the organization.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted on the development of new services and products.
Safety Supervisor
Homeland Protective Group
05.2014 - 09.2014
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Reduced incident rates through the implementation of comprehensive safety training programs for employees.
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
Assistant
Playhouse Daycare
09.2012 - 05.2014
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Education
High School Diploma -
Academia Militar Del Caribe
Santo Domingo, Dominican Republic07.2012
Skills
- Sales Development
- Upselling
- Payment Processing
- Inventory Control
- Promotional Support
- Relationship Building
- Cash Handling Accuracy
- Product Promotions
- Inventory Management
Certification
United States Red Cross first aid course (2013)
Languages
Spanish
Native language
English
Proficient
C2
Portuguese
Intermediate
B1
Latin
Beginner
A1
Timeline
Sales Associate
"Oscar's Pay Me Now" Pawnbrokers By Oscarstone NYC
07.2023 - Current
Safety Supervisor
Homeland Protective Group
05.2014 - 09.2014
Assistant
Playhouse Daycare
09.2012 - 05.2014
High School Diploma -
Academia Militar Del Caribe
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