Rainer Antonio Suazo Atiles
Entertaiment, Sales, Customer Service & Inventory Accountant
Santo Domingo Este
Summary
Looking for a challenging position that would allow me to apply my knowledge in different business areas.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
24
24
years of professional experience
1
1
Language
Work History
Cruise Staff
Norwegian Cruise Line
06.2024 - 07.2025
- Cruise Programs Department
- Established positive relationships with customers and other staff members.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Participated in team-building activities to foster teamwork and collaboration.
- Participating in Sells, like Bingo, Instant Wins and games like Wheel of Fortune and Deal or no Deal.
Claim Resolution Department
Synergies, D.R. & First America Home Warranty, FAHW
01.2021 - 01.2022
- Inbound call center representative who works with customer that want a solution of theirs claims.
- Claims that I work gently and hardly to get it resolve in the time manner. Always following up and taking ownership to resolve the issues.
Utility Stores and Assistant Store Keeper
Norwegian Cruise Line
07.2019 - 06.2024
- Starting in the provision department as Utility Stores and been ascending to Assistant Store Keeper and Store Keeper.
- Worked well in a team setting, providing support and guidance.
Placement Coordinator
Gaps Medics
01.2017 - 01.2018
- Coordinating Medical students placements in different hospitals. In charges of hosting and all activities for them which involves: Welcome briefings, planning all parties, sports activities such as basketball games, volleyball games, pool games, beauty pigeon and others. Dance teacher for Latin rhythms: merengue, bachata, and salsa. Tour Guide, showing all destinations in Dominican Republic. Work together with all others departments to ensure the students had the best experience ever. Also in charge of preparation of paperwork, tools, materials, documents to be used by the students. Keeping all inventories of the items needed for the operation.
Inventory Account
Lab. Stock Counting - Lab. Referencia
01.2013 - 01.2018
- Stock Inventory accountant.
Customer Service Representative
Primetel Global
01.2014 - 01.2017
- Inbound Call center working for a H2O wireless and Calling Cards.
Inventory Accountant & Control Unit
Adeser, Shell Company Subsidiary
01.2005 - 01.2013
- Control Unit Department & Inventory Analyst: In charge of Control of fixed assets, inventories Assistant and cash reconciliations.
- Enhanced financial reporting quality for better decision-making by conducting regular audits and reconciliations of inventory accounts.
Account Assistant
Vivian’s Pharmacy Stores
01.2002 - 01.2005
- Payroll, fixed assets & accounts payable - Account Assisting.
Education
Accountant Study -
Autonomy University Of Santo Domingo
01.2005
Skills
Technical Professional Tax Administration (Vanderhorst Institute)
Workshop on Good Manners (Politécnico Lilian Bayona)
Customer Service (Vanderhorst Institute)
Stock control
Revenue generation
Customer service
Customer service management
Team leadership
Store operations
Goals and performance
Inventory control
Sales professional
References
Lic.Sandra, Alvarado, 809-697-8808, Spanish
Lic. Sarah Tejada, 809-801-3988, Spanish
Sr, Raynaldo Pelaez, +1 786-925-2351, English
Sr. Elvis Amarante, 809-647-5352, English
Cook, Sports Lover
I love to cook with family and friends also I love sports like Basketball, Baseball. Good Music, Salsa, Bachata, Merengue ect.
Timeline
Cruise Staff
Norwegian Cruise Line
06.2024 - 07.2025
Claim Resolution Department
Synergies, D.R. & First America Home Warranty, FAHW
01.2021 - 01.2022
Utility Stores and Assistant Store Keeper
Norwegian Cruise Line
07.2019 - 06.2024
Placement Coordinator
Gaps Medics
01.2017 - 01.2018
Customer Service Representative
Primetel Global
01.2014 - 01.2017
Inventory Account
Lab. Stock Counting - Lab. Referencia
01.2013 - 01.2018
Inventory Accountant & Control Unit
Adeser, Shell Company Subsidiary
01.2005 - 01.2013
Account Assistant
Vivian’s Pharmacy Stores
01.2002 - 01.2005
Accountant Study -
Autonomy University Of Santo Domingo