Radhames Castro

Delivered high-quality customer service to promote vehicle rental services.
Supported clients in selecting rental options and managing contracts and inquiries.

• Assisted clients in navigating financing processes and completing necessary documentation.
  Established and maintained lasting professional client relationships.

• Coordinated daily schedules for drivers and deliveries across multiple locations.
• Communicated effectively with drivers to resolve scheduling conflicts and delays.

• Managed check-in processes using airline software systems efficiently.
• Assisted customers with flight reservations and itinerary changes.
• Resolved passenger inquiries through effective communication and problem-solving skills.

• Managed customer inquiries through phone and chat support channels.
• Resolved product issues by providing accurate information and effective solutions.
• Documented customer interactions using CRM software for future reference.

• Facilitated efficient cargo loading and unloading for drivers.
• Organized delivery routes to achieve punctual and precise service.