Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pierre Jonathan Obas

Interpreter/ Translator/ Customer Service Agent
Santiago De Los Caballeros, Dominican Republic

Summary

Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.

Overview

8
8
years of professional experience

Work History

Interpreter

Propio Language Services
09.2022 - 07.2024
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Customer Service Representative

Newtech Global
09.2021 - 04.2022
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.

Interpreter/ Translator

Healing Hands Medical Center
02.2016 - 02.2020
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Education

Certificate - Language Interpretation And Translation

ESTI
Port-au-Pince, Haiti
05.2001 -

Skills

English Fluency

Cross-cultural communication

Client Support

Interpersonal Communication

Professional ethics

Memory retention

Client Confidentiality

Note-taking Techniques

Terminology Management

Languages

English
French
Spanish
Haitian-Creole

Timeline

Interpreter

Propio Language Services
09.2022 - 07.2024

Customer Service Representative

Newtech Global
09.2021 - 04.2022

Interpreter/ Translator

Healing Hands Medical Center
02.2016 - 02.2020

Certificate - Language Interpretation And Translation

ESTI
05.2001 -
Pierre Jonathan ObasInterpreter/ Translator/ Customer Service Agent