Philistin Benoit
Santo Domingo
Summary
Proven Billing Specialist and Sales Agent at Itelle Corp., adept in insurance verification and fostering client relationships, significantly enhancing billing accuracy and customer satisfaction. Skilled in invoice processing and delivering top-notch service, demonstrated through resolving complex billing discrepancies and boosting sales through personalized attention. Expert in active listening as an Interpreter for Save Children, ensuring precise communication across cultures.
Overview
3
3
years of professional experience
Work History
Billing Specialist
Itelle Corp.
08.2022 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Sales Agent
Itelle Corp
08.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Interpreter
Save Children
02.2021 - 06.2021
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Education
No Degree - French
Maurice Communication
Haiti01.2022
No Degree - English
Caribbean English School
Haiti03.2020
High School Diploma -
College Adventist
Petion Ville, Haiti.06.2018
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
Languages
Haitian Creole, French
Native language
English
Upper intermediate
B2
Timeline
Billing Specialist
Itelle Corp.
08.2022 - Current
Sales Agent
Itelle Corp
08.2022 - Current
Interpreter
Save Children
02.2021 - 06.2021
No Degree - French
Maurice Communication
No Degree - English
Caribbean English School
High School Diploma -
College Adventist
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