Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Valette Alejo

Santo Domingo

Summary

As a senior manager of external plant and infrastructure at AlticeDo, I oversee the planning, design, and execution of fiber optic telecommunication projects for corporate and residential clients. With over 10 years of experience in the telecommunication industry, I have a strong background in outside plant construction, Capex and B2B services by fiber, and wireless networking.

I have a master's degree in information and communication technology, and two certifications from Ericsson, one of the world's leading telecommunication providers. I am passionate about delivering high-quality and innovative solutions that meet the needs and expectations of our customers and stakeholders. I have proven skills in leadership, effective communication, technical skill, engineering management, and budget management. I have demonstrated the ability to work under pressure, manage time effectively, supervise contractors, and work on multiple projects simultaneously. I am always eager to learn new technologies and improve my skills and knowledge.

Overview

14
14
years of professional experience

Work History

Senior Manager Outsite Plant and Infrastructure

ALTICE
Santo Domingo, Distrito Nacional
12.2022 - Current
  • Managing a team of 15+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance. to achieve strategic objectives and guarantee the stability of the fixed network.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.

Senior Construction Engineer of Fiber

Claro Dominicana
Santo Domingo , Distrito Nacioanl
02.2014 - 12.2022
  • ● Management, planning, designer and hiring the build of routes for delivering broadband services to corporate clients through fiber optics.
    ● Worked with local project managers, engineering teams and vendors to ensure requirements were met and projects were delivered on-time and on-budget.
    ● Supervised and inspected the installation, modification, testing and operation fiber optic infrastructure.
  • Establishes environment by designing the routes for fiber building, directing system installation; defining, documenting, and enforcing system standards.
    ● Prepared instructions for construction fiber project by contractors and management the budgets.

Senior Network Operations Center Engineer

Claro
Santo Domingo , NacioanlDominicanDistrito Nacional
06.2010 - 09.2012
  • 3rd level operational support in restoration, maintenance and troubleshooting of network service or network element such as HLR, HSS, MSC, MGW, RAN (RNC, BSC, RBS) and others.
    Resolved approximately 95% of the assigned tickets within the established SLAs (1 hour for critical cases, 2 hours for high cases, and 4 hours for medium cases and 8 hours for low cases).
    Managed, resolved and analyzed approximately more than 500 tickets in a month.
    Trained new engineers in the NOC procedures and position duties.

Education

M.D. - Master Modelo De Senal

Alcala De Henares
Spain
07-2014

Bachelor of Science - Electrical, Electronics And Communications Engineering

Instituto Tecnologico De Santo Domingo
Dominican Repuplic
04-2009

Skills

  • Cross-functional Team Coordination
  • Corporate Communications
  • Organizational improvement
  • Budget Administration
  • Operations Planning
  • Operations Management

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Timeline

Senior Manager Outsite Plant and Infrastructure

ALTICE
12.2022 - Current

Senior Construction Engineer of Fiber

Claro Dominicana
02.2014 - 12.2022

Senior Network Operations Center Engineer

Claro
06.2010 - 09.2012

M.D. - Master Modelo De Senal

Alcala De Henares

Bachelor of Science - Electrical, Electronics And Communications Engineering

Instituto Tecnologico De Santo Domingo
Patricia Valette Alejo