Patricia Payne
Milwaukee,WI
Summary
Compassionate Direct Support Professional Caregiver with experience in providing personalized care to individuals with different types of disabilities. Skilled in implementing effective behavior management strategies, creating individualized care plans, and fostering supportive relationships. Previous work has made notable impacts by improving quality of life for clients through consistent, high-quality support.
Overview
8
8
years of professional experience
Work History
Direct Support Professional Caregiver
Dungarvin Wisconsin
Milwaukee, Wisconsin
09.2021 - Current
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
- Assisted with medication administration following guidelines set by the physician or nurse practitioner.
- Organized recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.
Members Front End Cashier/Self Checkout Host
Sam's Club
Milwaukee, Wisconsin
08.2019 - 08.2021
- Processed customer payments using cash, debit cards, credit cards, gift certificates
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards
Drug and Alcohol Counselor
Gateway Outdoor Advertising
Milwaukee
11.2016 - 07.2018
- Provided individual counseling and group therapy to clients with substance abuse issues.
- Developed treatment plans in collaboration with the client, family members, and other professionals.
- Conducted assessments to determine the level of addiction, identify mental health disorders, and develop a plan for recovery.
Education
Associate of Science - Human Services
Milwaukee Area Technical College
Milwaukee, WI07-2016
Skills
- Disability Awareness
- First-aid and CPR
- Emotional Support
- Patient Care
Timeline
Direct Support Professional Caregiver
Dungarvin Wisconsin
09.2021 - Current
Members Front End Cashier/Self Checkout Host
Sam's Club
08.2019 - 08.2021
Drug and Alcohol Counselor
Gateway Outdoor Advertising
11.2016 - 07.2018
Associate of Science - Human Services
Milwaukee Area Technical College
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