Parag Gajjar
Brampton
Summary
Business savvy professional with 4 years of experience accountable for modernizing financial transactions to create value for both clients and constituents. Maximized complex validations and applied logical and analytical skills. Outstanding skills in prioritizing and executing tasks in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intermediate Client Representative-Trade Services
BNY MELLON
Toronto, ON
06.2022 - Current
- Coordinated internally with other desks and externally with inter-dealer brokers to seek and analyze trade opportunities for optimal hedging
- Conducted research to answer questions and handle issues using multiple systems and resources
- Prepared working papers, reports and supporting documentation for audit findings
- Tracked funds, prepared deposits and reconciled accounts
- Processed Corporate Actions events on timely manner for accrual
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry
- Ensure all trades are recognized by trade counterparties, economic terms of all transactions are matched on, and all breaks are identified, reported, and resolved
- Updated Trades with settlement instruction on TLM and Nexen
- Settled funds and verified accuracy in internal accounting system
- Ensure the trades are reconciled with external electronic trade execution and affirmation/ confirmation platforms
- Processed Security / ETF Deposits and Withdrawals on CDS and Arrow
- Ensure a high degree of processing accuracy, customer service, and operational efficiency
- Consistently met deadlines while maintaining high-quality work, demonstrating commitment towards achieving shared goals
Branch Manager
Cash4You
Brampton, ON
11.2021 - 02.2022
- Assessed employee performance and developed improvement plans
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Identified and capitalized on community business opportunities with effective networking
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Negotiated to collect balance in full
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility
- Reviewed and verified income, credit reports and employment histories for each borrower
- Adhered to Company standards and government lending guidelines for loan services
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments
Banking Associate
BMO
12.2020 - 10.2021
- Trained and mentored junior banking staff to maximize performance, efficiency and compliance
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services
- Checked accounts for fraud and provided law enforcement with relevant details
- Opened, closed and updated accounts for customers
- Executed wire transfers, stop payments and account transfers
- Calculated fees due, interest and change for customer transactions
- Handled various accounting transactions
- Worked directly with clients investing a minimum of $30,000
Education
BBA - Business Administration And Management
Lambton College of Applied Arts And Technology
Mississauga, ON12.2019
Skills
- Key Performance Indicators (KPI)
- Account and Ledger Reconciliations
- Data Integrity
- Customer Accounts Management
- Payment Transactions
- Monthly Reconciliations
- Web-Based Reporting Tools
- Anti Money Laundering (AML)
- Operational Efficiency
- Financial Records and Reporting
- Time Management Proficiency
- Trade Breaks Reconciliation
Certification
- First Aid/CPR Certified
- CANADIAN SECURITIES COURSE (CSC)(In Progress)
SOFTWARE
- CDS( Canadian Depository for Securities )
- TLM (Transaction Lifecycle Management)
- DTC(Depository Trust Company-USA)
- SWIFT
- ARROW
- NEXEN
- MS Office and VBA
Timeline
Intermediate Client Representative-Trade Services
BNY MELLON
06.2022 - Current
Branch Manager
Cash4You
11.2021 - 02.2022
Banking Associate
BMO
12.2020 - 10.2021
BBA - Business Administration And Management
Lambton College of Applied Arts And Technology